Etheric Networks, Inc. provides internet service, particularly in areas with few other high-speed options like remote or mountainous locations. Many customers report the service as reliable, with good bandwidth, latency, and uptime, working consistently even in harsh weather. Reviews highlight fantastic and impressive customer service, describing the team as communicative, friendly, quick to respond, helpful, and professional, with staff often going above and beyond to solve problems. The installation and upgrade processes are noted to be pleasurable, flawless, and explained well, with minimal downtime. However, experiences can vary. Some customers report significant long-term problems, describing abysmal service with consistent disconnections, speeds far below what is advertised, and feeling they are overpaying. These issues have persisted for some over multiple months or years, leading to frustration, though the company eventually resolved the problems for these reviewers through actions like building new towers. For those in poorly served areas, it is sometimes described as the only option aside from satellite or cellular service. Many long-term customers highly recommend Etheric Networks for its reliable high-speed internet and exceptional people.
They were great from the beginning to the to the end. Fast to come out and get everything hooked up. Friendly and extremely helpful. Our internet is fast and reliable. I would highly recommend their service!
September 2025
Very happy with the service from Etheric. I get the advertised speed I pay for.
March 2025
I have been with Etheric since they began service in the hills above Milpitas. We were so grateful to move from dial-up to fast internet speed. They have always been helpful, knowledgeable, and proactive. Thank you Etheric!!!!!
