Lids is the premier destination in San Mateo for anyone looking for hats. Known for its extensive selection of officially licensed MLB, NBA, NFL, NHL, and NCAA gear, Lids offers a variety of styles including fitted, snapbacks, dad hats, flex fits, and knits from top brands like New Era, Nike, and Adidas. Customers appreciate the option to customize hats, with many sharing positive experiences about the service they received while designing their own San Francisco Giants, Golden State Warriors, or San Francisco 49ers hats. The staff at Lids consistently provide excellent customer service, greeting shoppers warmly and assisting them with their needs. Customers have praised specific employees for their humor and helpfulness, especially when navigating the selection or customizing their hats. Many have found Lids to be a great place for personalized gifts, with quick turnaround times for custom orders. While most reviews are very positive, some customers express a desire for a wider selection of unique color options and accessories. Overall, Lids is highly recommended for its variety, customization options, and friendly service.
Lids did a custom San Francisco 49ers hat for me twice Can’t put in the words how happy I am leaving lids one stop shop my go to for all my 49er Hats
February 2025
Great experience tonight with Kevin. Excellent customer service, he greeted us when we came in, and he had a great sense of humor. I like that you can customize your hat if need to. And they have plenty of selections, and if they didn't have what you want in this store, he advised us to check out their bigger inventory... read full comment
November 2024
Vince and Issac showed amazing customer service. They greeted me as soon as I walked through the doors and were quick to assist me. They helped picked the perfect colours to embroider on the hat I purchased. Though there were some issues with the machine, they reassured me they would complete the hat exactly how I imagined... read full comment
