Norfolk Auto Services is an honest and reliable shop known for its quality work and excellent customer care. The team provides professional, clear, and efficient service with a fast turnaround, often finishing jobs quicker than the original ETA. They are upfront about parts and services and never push unnecessary repairs. Customers appreciate the fair and reasonable prices, which are frequently less than other quotes in the area. The service includes great communication, with real-time updates via text message and photos showing the progress of the work. This clear communication and honest advice save customers money and build trust. The shop is highly recommended for both its quality work and customer service, making it a place you can trust to keep your car running right.
I personally enjoy being yelled at for driving without functioning backlights. 5 stars, no irony
October 2025
Wally is a great guy. He was honest and upfront with me on parts and services. I told Wally I wanted Japan parts for the car. I plan to have him work on my Miata from now on.
October 2025
Fast and smooth service at a nice rate. Got my smog check here. I’ll be going back for other services for sure.
