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November 2018
I just read a review I posted three years ago and in all fairness must post another. Notice the five stars above. They have really gotten their act together and the problems with the new computer system have been worked out completely.
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July 2018
I have worked with Julie To in Real Estate Lending and Jennifer Li in Member Services. Suffice to say, they raise the bar for banking, offering quick turn-around and correct, complete answers. Absolutely the best.
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May 2018
Recently had a wonderful experience with loan officer, Judy Chan. She was very knowledgeable and helpful. She went above-and-beyond to make sure things moved quickly and smoothly and kept us informed through every step. Judy truly made a daunting process less stressful. She is terrific!