The Futon Shop in San Mateo offers a wide range of chemical-free furniture, including platform beds, futon frames, mattresses, sofa beds, and organic pillows, all designed to create healthier living environments. Customers have praised the diverse selection of futon mattresses, which vary in firmness, materials, and prices, while consistently maintaining comfort and avoiding harmful chemicals. The prices are considered reasonable for the high quality. Customer service at The Futon Shop is highlighted in multiple reviews, with staff members like Miguel and Tony receiving commendations for their patience, knowledge, and helpfulness in guiding customers through their purchases. Many customers found their experiences efficient and enjoyable, with staff taking the time to understand individual needs. The shop's commitment to local manufacturing in the Bay Area further enhances its appeal to customers. Overall, The Futon Shop is recognized for its excellent service and quality products, making it a recommended destination for those seeking furniture in the Hillsborough, Millbrae, or Belmont areas.
Miguel was incredibly helpful in finding me a great futon
March 2025
Miguel was awesome and provided excellent customer services to us! He spent time showing us a variety of sofas and futons that might work for our room, and ultimately, helped us find the ideal furniture for the space we need it in. We would definitely go back to The Futon Shop in San Mateo for future furniture needs!
February 2025
Great service purchasing a shikifuton and a tatami mat from here. The associate was very helpful and informative.
