The Futon Shop in San Mateo offers a wide range of chemical-free furniture, including platform beds, futon frames, mattresses, sofa beds, and organic pillows, all designed to create healthier living environments. Customers have praised the diverse selection of futon mattresses, which vary in firmness, materials, and prices, while consistently maintaining comfort and avoiding harmful chemicals. The prices are considered reasonable for the high quality. Customer service at The Futon Shop is highlighted in multiple reviews, with staff members like Miguel and Tony receiving commendations for their patience, knowledge, and helpfulness in guiding customers through their purchases. Many customers found their experiences efficient and enjoyable, with staff taking the time to understand individual needs. The shop's commitment to local manufacturing in the Bay Area further enhances its appeal to customers. Overall, The Futon Shop is recognized for its excellent service and quality products, making it a recommended destination for those seeking furniture in the Hillsborough, Millbrae, or Belmont areas.
Just bought a Futon mattress and Bedframe from this shop and got some help making the decision on some of the products. Miguel was great at helping us find the right pillows and checking us out quickly.
January 2026
Thanks to Miguel at San Mateo store everything went smooth. The quality of the frame and mattress are excellent. The assembly was bulky and requires two persons due to the weight but otherwise everything went well.
October 2025
We stopped by to look at options for re-stuffing our couch cushions. Burt went above and beyond with his expertise - there were so many options and he guided us through every step until we found exactly what we needed. Burt is the freaking man!!! Will definitely come back next tome we need something stuffed.
