“This place is SUCH a GOLD MINE and blessing to the community it servers. I hate they had to reduce their hours; just finding out today (08 19 24). Lets make sure to keep them open”
“Great stock and great customer service! I am so grateful to Independent Life Medical Supplies for making having a broken ankle so much easier. I rented a knee scooter (so much better than buying one, waiting for it to be delivered, putting it together, and later finding somewhere to store it in my small house. More economical, too). They helped me learn to use it and even put it in the car for me. I was also able to get an orthopedic boot that was much more comfortable than urgent care supplied. They helped me find the right size. I also noticed that they have many of the supplies I will need soon for my mother-in-law’s healthcare. I like being able to get everything I need from one place.”
“Surprisingly good selection of both decadent and healthy treats 24/7. Nicely arranged, groovy stuff from around the world, with a deli coming soon. Really excellent selection of drinks, juices, etc. Sweet and savory items for all appetites. A stoner paradise. The folks that run the place are kind and helpful and super cool. What's not to love about picking up cereal and milk and chocolate, banaganoush, hinkis and pita bread at 4 am? So very few places in the East Bay are open in the wee hours when you need that very late night banquet. Most excellent on all respects.”
10:00 AM - 5:00 PM
2930 Hilltop Mall Rd B, Richmond
Medical Supplies
“I have had an excellent experience dealing with this business and the owner Andre in particular. He researced some hard to get items for me and ordered for me just what I needed. Andre is friendly, helpful, and his prices were very reasonable. I will definitely be using him again shortly.”
“I had a full Mommy make over in March of 2018 and directed to buy Marena garments. I purchased (2) a little over $500. No complaints with the garment however the bra shaping isn't attractive (almost like pelted) it was as comfortable as it could have been considering. In November 2018 I had a revision and my P.S had changed suppliers and suggested Design Veronique. I LOVE THE GARMENTS! They are comfortable and sexy. I am planning my next surgery as soon as COVID-19 restrictions are lifted and regardless who they suggest for garments I am purchasing Design Veronique! Update: New garment just arrived so it's perfect! New photos added too!”
“I was referred to Steven from my ocular oncologist Dr. Prithvi Mruthyunjaya at Stanford. Dr M is a giant in the field of ocular melanoma and he personally performed my enucleation on my left eye. He said Steve was the master. My doctor was correct! Things to know. It's a three day process. Day 1 is making the mold. Day 2 is painting and fitting. Day 3 is final fit and going home with your prosthetic. It will not look impressive while he's making it. It's the final step where he bakes on the cornea layer and polishes it up where it starts to look really good. But it's when it's in your socket is where it really comes to life. I was totally disoriented and shocked when Steve said I could now turn around and look in the mirror. I felt like I was looking at doppelganger or a vision from the past before my enucleation. It was that convincing. I even temporarily forgot which eye was the fake one. All my friends and family were blown away as well. It took a full day to adjust to the new look. This in part because I wear my socket loud and proud. I fully embraced my one eyed self immediately after surgery. I even have one eye when I dream. So a prosthetic for me was not solving an emotional need, because I'm totally cool going around with a bare socket. So my prosthetic is more like a piece of jewelry. Something I wear for fun. I swap out my prosthetic and conformer twice a day because I surf every day in the morning. Steve said don't surf with your eye or you'll lose it in the ocean. Other things you should know. Steve is a jokester. He's routine is well honed. So you'll get all the classics he's perfected over the years. However, he can also take it, so we had great fun ribbing each other. But, if you are uncomfortable with a casual and humourous atmosphere, just tell him. He jokes around to help people relax . If you need a more serious atmosphere just tell him. If you don't like the TV on, just tell him. Because the TV is also there to help relax and distract you. If you like the TV but not the program, just ask him to change it. He doesn't care because he's not watching the program. You can watch my youtube video about my whole experience.”
“Vital link is amazing. We recently had a problem with our bank account and had to close and reopen a new account. This caused the payment to not process. So I called vital link and they said that they will continue to provide services until everything. Gets sorted out. What a blessing it was. Now I can figure out our stuff without panicking that my father could be in danger! They actually care for their clients true wellbeing. Thank you so much Vital link! -Melissa”