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“Staff was extremely friendly & helpful, facility clean & secure & price was right. Thank StoreQuest front staff! (Alex, Asia & lady whose name i didn't get) Much appreciated. :D”
“Easy and good price. Renting a Home Depot pickup truck for the same amount of time would have cost me almost double, Uhaul didn't have a pickup nearby. Much happier to support a small local business as well!”
“I have been a customer of Island Park for over five years, over the course of which I rented units of different sizes depending on my needs. Their service couldn't have been better, they were always accommodating and helpful. Their prices are incredibly low given their location (10 min from downtown SF) and I always felt that my belongings were secure. If you are looking for a storage solution in SF, I would highly recommend Island Park”
“I have been going to this location because the other locations customer service sucks and doesn't care about helping me. Melina was very professional and helpful in every way and I totally recommend this place in San Pablo Dam Road to anyone looking to rent a uhaul truck. Thank you so much!”
“Super friendly and efficient staff. Had me in and out of there in less the 15 mins. Branch Manager Cameron Larkin is awesome, you can tell he really cares about making sure the customer is satisfied with their rental and is eager to have you walk a way happy. I will definitely rent from them over the other company that shall not be named.”
“This place is great! The agent I dealt with is super friendly, helpful, and easy going. I've rented a van and later a 21' truck and each time was a breeze. Moving sucks but this place made the rental one less thing to worry about. VERY impressed.”
“Had to come leave a review after Charles gave me SPECTACULAR & RELIABLE service. Got my move done for a good price. I will most definitely be coming back, if I ever need a Uhaul for a small or big move”
“I had to get a trailer hitch installed on my 2022 Kia. I made an appointment at the closest U-Haul center from my home. When I arrived to have my hitch installed the hitch was missing parts so they had to order another hitch. I had to change all my plans for a week later. It was a hassle but I changed everything for the next week. I had to call them when I had not got a confirmation that they had my new hitch and I was told it would be a couple weeks. I called U-Haul in Vallejo and spoke to the manager India. She said to let her see what she could do and she would call me back. She did call me back and had found me a hitch and was getting it rushed to their center so I could keep my plans for that week. When arrived at her center that hitch was mis-boxed and would not fit my car. India jumped on the phone found me another hitch and sent one of her employees to get it. I was delayed for a couple hours but thanks to India and her hard work and professionalism I was able to keep my plans. Thanks India!! I recommend this center under her supervision to everyone. She gets the job done!”
“Budget was the only moving truck rental company in Vallejo that had trucks available. Apparently Penske is getting their catalytic converters stolen so they don't keep any here! And Uhaul was almost double the price. The process was super smooth and the truck was great. We booked a 12 ft but they only had a 16 ft which wasn't a problem for us (they gave it to us for the 12 ft price), but I would suggest calling ahead to double check if you need the exact car you book. Overall a great experience and I will be sure to book with them again in the future.”
“I had a very pleasant experience. The gentleman at the counter was very nice. He had the vehicle ready for me when I arrived, he was ready for me even a little early! That was really appreciated since it was raining and I knew traffic would be bad. The van was nice--very clean, and it was a hybrid so used only a little gas. Since it's a newer vehicle it was fun to drive. The only slight downside is I should have clarified before leaving where to park the vehicle at the end of my rental. The location doesn't have a parking lot, and it's on a busy corner, so I should have asked before my rental where to park when returning. But other than that it was a perfect experience!”
“Highly recommend this place! The guys are super helpful, and the price is very competitive. It is my favorite storage spot in the Bay Area and I’ve always kept coming back to it!”
“The place was pretty busy and the staff all seemed like they new what they were doing and were friendly and courteous to the customers and each other. I was actually surprised how well the place was running for an early Sunday morning on the 1st of the month. They have a good team there.”
“Excellent customer service and instant truck rental service. The parking is a bit challenging since this uhaul branch does not have a parking lot. Only street parking. We were fortunate that a truck was available last minute for last weekend! Everything worked out for our family's moving day. Thanks!”
“Great service, perfect timing, couldn't be happier.
Before renting a truck here I read the negative reviews. They seemed to be written by unreasonable people. Can confirm, the people giving 1 or 2 stars here should look in the mirror.”
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“Most of my UHaul experiences involve small businesses trying to make some extra side cash (but not putting any effort or attention into being a topnotch rental yard) and/or employees that seem absolutely miserable. Renting from Windy Flat was the exact opposite of that experience in every way.
The vehicles are super clean, and previous damage is actually noted meticulously so you don't have to wonder if you'll be charged for the tiny knick you see on your walkthrough. They have tons of space for their vehicles, so there's no weird issues with driving big trucks through shared parking lots or having the employee ask you to follow them in your car to a second lot to grab your truck (a real past experience btw). And most importantly, the people who run this location are absolutely incredible.
We showed up when the office opened and, due to Uhaul's system error, were waiting for a bit before we could check out. Not only was this painless, it was borderline enjoyable, lol. The people helping us were kind, apologetic (despite this being no fault of their own), and just straight up pleasant. When we unexpectedly had to adjust our reservation later on, they helped us eagerly and competently, and even took a moment from absolutely crushing it at their jobs to check how we were doing personally.
At this point I am gushing about van rental, so to wrap this up and reiterate: Windy Flat RV Center is a fantastic business of any kind. When compared to the average UHaul dealer, they are simply unparalleled. I would recommend anyone in the East Bay use this location, even if it means a few extra miles on your invoice. You won't regret it.
Thank you all so much for everything, you've got a customer for life.”