“If you are doing a walk-in, do it early morning or after 1:00.
You will not get any help from this company on the phone or at the office with no front desk. Try using the underground parking lot. And they leave at 11:40 to 1:00 for lunch even though it's supposed to be 12 to 1.
The reason for all the stars is Wendy Munoz, she is an exemplary employee. It is indeed her merit to consider a managerial position somewhere else. I witnessed her successfully resolve a conflict with a client, as if she were a supervisor. She was able to draw more than 6 tubes of blood from me in less than 3 minutes without any bruising. Furthermore, she courteously terminated her lunch break early due to my prolonged wait in the waiting room. This was the first time I had walked out of Quest without appearing to be an addict from the constant scrutiny of my arms and any bruises whatsoever. I have been conducting blood tests every 3 months for many years.
Wendy Munoz, I ensured to obtain her information as she is exceptionally talented. She is a true gem.”
“I have had the privilege of being a client at Accesa Health for several months now, and I can't sing their praises enough. From start to finish, the level of personalized service they provide is nothing short of extraordinary- From the moment you walk through the door, every one of the ladies makes you feel like you re their only client, even when the waiting room is full. From the receptionists to the nurses, the level of care and personal touches they all bring to their work is rare and refreshing. They go above and beyond to make sure that every interaction is seamless and enjoyable, and their dedication to client satisfaction is evident in every encounter. Blendy, my personal health hero, takes the time to tailor her approach in a way that feels both thoughtful and intuitive. It's clear that she is not just providing a service but is genuinely invested in delivering an experience that exceeds expectations. Her attention to detail is impeccable, and her commitment to ensuring that every aspect is customized to your liking is truly remarkable. If you're looking for a place that can provide not just a service but a bespoke experience tailored uniquely to you, look no further. Accese Health is an absolute gem, and I couldn't be more thrilled with the results. Highly recommended!”
“I’ve been to Wellnessmart several times and the customer service is ALWAYS excellent! They are efficient, knowledgeable and beyond kind, which can be rare these days. Ian, Grant and Maria helped me with everything I needed and made it so smooth and easy! Thank you Wellnessmart!”
“I was turned away from another facility that was short staffed. Bill Coffey made the process quick and easy. I called in advance and he waited on me to arrive before taking a FedEx delivery out. Each step was explained to me and was efficiently processed.”
“I got very lucky as a walk-in patient. There were 4 walk-in customers in the queue ahead of me waiting for the facility to open. When they started letting customers in, they allowed the only customer with the first appointment to enter first. There were 3 check-in kiosks. The 4 people customers ahead of me went to the other 2 kiosks, while I followed the only customer with an appointment. Luckily, he knew the process, so his check-in was quick; and because I also am familiar with the self-check-in process when he finished, I simply checked-in making me the first walk-in the official queue, while the other 4 people who had been ahead of me where still trying to figure it out. I was seated for all of 5 minutes before my name was called to be seen. So, I was in and out of there in about 15 minutes. My best time yet. As usual, the staff was friendly and professional.”
“Shout-out to the staff! Very professional and definitely know what they're doing. I was able to walk in and get my services done very quickly! (Called beforehand to confirm they accepted walk ins) I highly definitely recommend going here for your lab work needs! Waaaaay better than LabCorp in my opinion. (: Don't forget to take your ID.”
“Dr. Shaw helped me and was very communicative and observant and to the point. I highly recommend her as your civil surgeon. She is very professional and her office is great. You will feel like you can trust her.”
“It was my first time here and I just have to say it was nice, easy and seamless! Checking it was so quick and I was seen right away. My phlebotomist Beverly was AMAZING. I told her I was nervous and she eased my nerves right away, not to mention really good at what she does, it was literally so quick and virtually painless and she was easy to talk to which helped. Just wonderful customer service all around! The facilities were nice and clean as well. A new favorite location for me for sure!”
“I’ve been to this urgent care on 3 separate occasions and had positive experiences each time. On my last visit, I showed up at 8 am on Saturday morning and was the first patient in line so I didn’t have to wait at all! The previous 2 times I had to wait, but it wasn’t bad as far as urgent care centers go. The staff is always friendly and the doctors will listen to you without making you feel rushed. They have in-house x-ray services. The facility is always nice and clean. Overall, this is what an urgent care center should be.”
“This place is so professional and run with efficiency would highly recommend coming in for your pre employment drug screening, the wait times are very minimal it was a quick and easy process, everyone at the office is very kind and respectful, thank you for the great service!!”
“I got sent here because they accepted Tricare, bless their hearts. I hate going to Wilmington for anything, so I wasn't expecting much at this Urgent Care. However, I was very pleasantly surprised by how friendly and helpful the staff was. What impressed me the most was the Nurse Practitioners that treated me. I didn't catch one of their names but the one I did catch was Linda Takvorian. She was incredibly professional, thorough, and compassionate. Maybe I'm accustomed to military medical, but the way she cared for me is something I'll remember for a long time. Yes, it's in Wilmington, but this is the one place in that town I'll happily visit again.
Also, they stop seeing patients after 4:00 pm everyday, even though they stay open until 7.”
“I had the most incredible experience I walk in here thinking they did drug testing , the wonderful lady told me immediately that they didn’t have that there and called her supervisor who made a courtesy appointment right before closing ! Thank you Sandra and to your receptionist in Redondo Beach I forgot to ask her name. Saved me from my Nursing program , wonderful to know there is still people who care ?”
“I had a really lovely experience at Horizons. All the staff was so sweet and accommodating, always making sure I was comfortable. I left feeling positive and at ease, I recommend for any moms in need of reassurance and encouragement.”
“No appointment no problem. Just come in and you will be greeted with a friendly face. Came to help my mom to get her bloodwork and the worker Monique was very professional and helpful. It was 9:09 am when we signed in and there was only one person in front of us. We didn’t wait long and we were basically in and out. Overall experience; amazing and I highly recommend! A1 customer service.”
“Lately, I was having to go to multiple pharmacies to get my medication's. After going for more than a week without my medication, three different local pharmacies in San Pedro did not have the medication in stock there's a national shortage this pharmacy has been able to not only fill my prescriptions, but also has great customer service and knowledgeable pharmacists, who have explained meds and even asked me about possible different interactions. I have one medication that I'm taking temporarily, where you cannot eat certain things it will have a bad reaction. I was so happy she told me to wait a day because I had actually eaten some of the foods that cause stomach upset with that medication five star customer service and five stars for having items in stock. It says compounding I think they make medication there. They also do many other services that are listed when you enter the property, it's located inside a medical building parking is super convenient. It's worth the drive to get all my medication at one place instead of driving to multiple pharmacies also, they have some very cool hospital. Type gift shop stuff. I bought a cute Kitty cat that looks like the one we have at home.”
“I appreciate how quickly everything goes esp with a scheduled appt. I am usually in and out in 30 mins. All of the technicians have been very friendly as well. I choose this location in Long Beach because I have always had a very positive experience.”
“I like the Quest lab in Torrance they was very quick very helpful compared to other Quest that I have been to and had scheduled appointments and they was never on time with calling you to do your lab”
“When the office is open at 7am, it should actually be open at 7am! The last few times, the staff didn't arrive until after 7 to open the doors. Some of us actually have to get back to work too!”
“Very straightforward process for the DOT. Go in tell them you need to take the dot exam, pay, wait for your name to be called, they call you in, exam takes about 10 to 15 minutes. I have no complaints”
“Today I was in the office
And it was very pleasant for the first time, they only stung me once because they found my vein the first time and it was very fast and very kind Christine R
It is the first time that she serves me, she will always touch me, she has very good charisma, thank you…”
“The owner including the staff are always so friendly and helpful. I have been to this site many times and I do not have a bad thing to say. Fees are affordable, little to no wait times and best thing is it is open 6 days. I love this site.”
“After calling various LabCorp facilities which sent me to voicemail(Downey and Los Angeles), Natalie picked up the phone and informed me they were taking walk ins until 3:15. I rushed over and made it by 2:50. The staff were quick and professional, I maybe spend 15-20 mins. My technician was Natalie who was very nice and professional. I miss the times in which the communication was not automated and you actually speak to people. Great place to come get your labs drawn!”
“When I make my appointments ahead of time, I have received EXCELLENT Service. In and Out with no problems and the Staff has been friendly and welcoming! Thanks Labcorp for taking care of business! ??”
“So quick & painless, or as painless as a blood draw can be! This Draw Station is located in the Torrance Memorial Specialty Center, just down the street from Torrance Memorial Hospital. Parking is plentiful, although you might have to walk a little ways. Like other lab places, it seems to mostly be a one person operation. The one lady takes care of everything, paperwork & lab work. If it is busy, be patient. You have to take your chances when you come here because they do not offer appointments. It is strictly a walk-in place. *** Be sure to find the sign-in sheet and sign-in. It is located on the right side of the 2 desks. You are helped in the order you sign in. The lady who did my blood draw did the best job. She found my vein efficiently and was able to get what she needed on the first attempt. Not only that, my arm did not bruise at all. I usually have 2 attempts and am left to bruise later on. I will definitely come back next time and I hope she will be working!! It's great to have a person who knows how to find hard to find veins!!”
“I’ve been here a few times now and have never had to wait more than a few minutes. All of the staff has been professional and helpful, and the draws were quick and virtually painless. I received my results within a day or two every time. Very happy with all aspects of this facility.”
“I had an appointment this morning for a time-sensitive test I ordered on demand, but when I arrived, the system was down and no one could locate my order. I was starting to feel stressed, but Nina at the front desk immediately stepped in with such kindness and determination. She didn’t just do her job, she went far beyond what anyone could expect. Nina made multiple calls, tried every possible solution, and stayed with me through the whole process, never giving up. She truly cared and made it clear she understood how important this test was for me. In the end, she managed to retrieve everything and even drew my blood herself to make sure I didn’t lose more time. I left feeling deeply grateful, not just for her help, but for her genuine compassion. Thank you, Nina! You made all the difference today.”