Extra Space Storage on 1951 N Gaffey St in San Pedro offers a variety of storage solutions including drive-up access, climate controlled and non-climate controlled units, and electronic gate access. The facility is known for its exceptional security, cleanliness, and convenient features like wide drive aisles and elevator access. Reviews highlight a generally safe and helpful environment with excellent customer service. Many customers specifically commend the staff for being professional, friendly, and efficient, noting one staff member in particular for outstanding service. This individual is repeatedly praised for listening to concerns, solving problems, and going above and beyond to help customers, which has restored trust for some long-term clients. While some long-term customers noted a change in management and atmosphere after the COVID-19 pandemic and a subsequent corporate takeover, leading to initial frustrations over access and rates, recent experiences emphasize a return to personable and sincere service. The facility is described as a safe, secure, and convenient space for belongings during moves, sales, or remodels. Customers appreciate the helpful staff and often express a high level of satisfaction, confidently recommending this location to others for a smooth storage experience.
Jake at Extra Space storage did an amazing job! I rented a unit and found that I needed to switch to a different size. He was easy to work with and made the switch with absolutely no red tape. By the way, the units are very clean and the facilities are secure. Being a military member, this was very important to me. Highly... read full comment
October 2024
Richard was absolutely AMAZING!!! Helpful in every way possible! An Angel in disguise!!!
October 2024
Such lovely customer service. Richard and Erika are so so sweet. Happy to have a unit here!
