Citi is a financial services company that offers a variety of products and services, including digital banking, mortgage products, personal loans, small business banking, credit card offers, and investment services through Citi Personal Wealth Management. Its deposit and lending products are provided by Citibank, N.A., an FDIC member and equal housing lender. Customers appreciate the convenient locations and ATMs outside branches. The staff, including branch managers and representatives, are often praised for their professionalism, understanding, and helpfulness. Some customers had initial challenges but found solutions through dedicated employees who resolved issues efficiently and with patience. Overall, Citi is recognized for its reliable financial services, good customer support, and the ability to assist with various banking needs.
I just tried to make an appointment on line and it tells me I can't because they don't have anyone at the branch that speaks English. Really??????????????????
March 2024
Opened an account here after living in the San Francisco Bay Area for 3 years. and kept the account open when I left california. good location, nice ATMS outside. Branch Manager Amanda was awesome
November 2023
Worst customer service. They made you feel you’re at fault when they provided you with the wrong information before.
