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9AM - 5PM
998 4th St, San Rafael
Banks
“I opened an account at the Fairfax location about a month ago. The new accounts rep was caring as well as knowledgeable. I have been back a few times for various transactions (mostly at the San Rafael location) and found every exchange refreshing. A great alternative to the big banks (where I was for nearly 40 years).”
“Really outstanding customer service. We helped a close family member open an account here after moving to California from out of state. From the initial call to make an appointment to setting up an account, everyone we interacted with was helpful and friendly.You get a real sense of a local community focused bank here, one where the people working here actually care. That was our experience anyway with Jason. He took a lot of time with us to go over everything and even went out of his way to help us get something we needed notarize. That's excellent service.I would absolutely recommend this bank to anyone that's tired of big bank BS.”
“My company uses this bank, so I am here several times a week. The tellers are friendly and when there is an accounting issue, of course never my fault, they are helpful and knowledgeable. I live out of the area so don't bank with them personally but if I lived where there was a branch I would definitely bank here. There is almost never a line, but when there is it moves fast.”
“WELL I DEALT W THE ABSOLUTE WORST BANK OF ALL(WELLS FARGO) NOBODY LIKES THAT BANK THEN SECOND WORST(BANK OF AMERICA)BUT I WONT GO ON.REDWOOD CREDIT UNION IS ONE OF THOSE PLACES WHERE THEY REALLY DO THEIR BEST TO HELP YOU WO ANY MARIN ATTITUDE N BELIEVE ME THATS A VERY REAL ISSUE HERE.THEY ARE PROMP N QUICK TO HELP...THEY DONT LINGER N EVERYBODY KNOWS WHAT TO DO N THEY ARE VERY PATIENT..IM NOT VERY SAVVY W BANK ISSUES N HAVE SCREWED UP WHO KNOWS HOW MANY TIMES N HAD LATE FEES UP TO 800 BUCKS N DIDNT KNOW IT...I REALLY DIDNT..THEY BELIEVED ME N I WAS SO GRDTEFUL I COULD HAVE CRIED..WHEN THAT HAPPENED IN WELLS FARGO THEY TREATED ME LIKE A CRIMINAL N A LIAR N WOULNT EVEN LISTENED TO ME N WERE THE RUDEST MEANEST PEOPLE I EVER SAW N TOOK PLEASURE N PUTTING ME DOWN...I EXPOSED THEM FOR BEING INCOMPETENT N HAD TO AGREED W ME BUT I LET THEM HAVE IT N THEN LEFT THE BANK BUT NOT BEFORE IN FRONT OF AN AUDIENCE DID I TOLD THEM WHAT I THOUGH OF THEIR BANK N NO WONDER THE GOVERMENT WANTED MILLIONS FROM THEM...ANYWAYS THE HORROR STORIES I COULD TELL..REDWOOD IS SO UNLIKE A BANK LIKE THAT I SWEAR I GO FOR FREE N GO ON A PUBLICITY CANPAIGN N TELL EVERYONE THEY ARE THE BEST OF THE BEST N NEVER HAVE THEY DISSAPOINTED ME...N I TELL EVERYONE TO GO OPEN AN ACCOUNT W THEM N IF THEY THINK IM LYING LET ME KNOW...EVERYONE THANKS ME FOR MY ADVISE TO THEM TO OPEN AN ACCOUNT THERE N THEY LET OTHERS KNOW...THERE IS NO BETTER BUSINESS IN MARIN.”
“This is a great branch and Cortney is awesome. She helped me out multiple times and is extremely knowledgeable when it comes to US Bank. Highly recommend Cortney for any banking needs.”
“? 1203 4th Street is a dignified Wells Fargo branch location in downtown San Rafael, CA. Employees were polite and respectful when I arrived in need of their check cashing services. This photo of the banks exterior signage was captured July 16th, 2014. ★★★★★”
“I was lucky that I biked here and dropped it off at Mike’s Bikes for repair. That was one long wait in a comfortable chair (imagine if I parked my car in a metered spot or had my bike locked up.) When I finally got my consultation as a walk-In, the lady was very professional and caring. The C Street @ 4th location shows that Chase is brilliant: C for Chase. On a second trip, I got some nice polite service from Brithany on a high-stakes transaction, which came through in time.”
“Made an appointment with Jochen, New Accounts/Investment VP. Very friendly and helped my high school son open a high school checking account. Jo was got our info into the system quicker than he had estimated to us which was up to one hour but took may a tad over 30 minutes. Easy safe covered parking. Bank is clean, with friendly tellers and staff.”
10AM - 4PM
30 Smith Ranch Rd, San Rafael
Banks
“I like this branch because there are not a lot of people here. Today Raquel A.Garcia helped me a lot. And a branch manager was super nice.
There is also an amazing cashier, but I don't remember her name, she was super helpful a couple of months ago.”
“I am pretty sure this is the correct location that I am reveiwing. What makes this extra special and a super duper is that this bank has an inside location ATM has 1$ bills and 5$ bills they even have 2$ bills...the 2$ bills part is a joke...yet how often does one see an ATM inside a bank that dispenses smaller bills...that is way cool...”
“Drive thru ATM is accessible from 5th Ave to Court St. Right turn onto parking structure, you’d find an ATM located left side of the building. You will exit towards 5th Ave once you follow the road to exit out of the parking structure.”
“Rating them 4 bc their customer service has always been good to me. However, their technology leaves ALOT to be desired. Everything from their app to the outdated atms. This bank has a lot of potential but it almost feels like it’s being neglected.”
9AM - 5PM
369 3rd St, San Rafael
Banks
10AM - 5PM
666 3rd St, San Rafael
Banks
“New member seeking help with a business account. Branch manager and staff were all very friendly and helpful. Update 08/14/25, follow up help not available. Branch Mgr Marcos gave me his card to help solve issue. Will not reply to emails or phone calls, for days. Now I have to make a 120 mile R/T not knowing if I have everything I need. Might be looking for new bank.”
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“MFCU is right in your backyard Marin! We have lots of choices for banking/lending- but in a world full of automation and impersonal experiences working with these guys is a much needed breath of fresh air. The team at MFCU assisted me with a personal consolidation loan, and the experience was truly the best I have had with any bank. Personalized attention, super easy process, and a good rate to boot! These guys get 5+ stars- exceptional all around.”