Geek Squad
Hours:
700 Du Bois St, San Rafael CA 94901 Hours
About Geek Squad
Geek Squad, located in Best Buy stores, offers a variety of tech repair, installation, and setup services. Customers appreciate the knowledgeable and efficient service provided by the agents, who assist with computer and tablet repairs, TV and home theater setups, cell phone repairs, and more. Many reviews highlight the excellent customer service, with agents keeping customers informed about appointment times and ensuring everything is set up correctly. Although there have been mentions of delays for scheduled appointments, the overall experience tends to be positive. Customers express satisfaction with services like Apple TV integration and smart TV installations, noting that agents go the extra mile to meet expectations and ensure that technology is easy to use. Geek Squad is trusted by many for their tech needs, making them a reliable choice for tech support.
Most Recent Reviews
August 2025
I want to thank Tanner at the San Rafael store for helping me with my new computer and fixing my phone. I had brought my phone to 2 places and they couldn't fix my phone's camera. Tanner fixed it in 5 min.
January 2025
I wasn't able to replace the battery on my PC and they were able to change it faster than I could finish my tacos.
September 2024
Geek squad in Best buy, in San Rafael is great. I believe the guy who helped me was Mike. Top level customer service. Efficient and knowledgeable. Thank you
More Comments(31)
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