The Staples store in San Rafael is noted for its knowledgeable and helpful employees. Reviews highlight excellent customer care, with staff members exceeding expectations and anticipating needs. Employees are described as delightful, nice, patient, genuinely kind, and taking pride in their work. They show true dedication and concern for ensuring the final product is perfect, often going above and beyond, such as collaborating with other locations to fulfill orders. The team is considered the best and most fun to work with, always willing to help. This location provides essential products and services, including innovative printing and shipping, with a focus on serving small businesses, remote workers, and the community. Customers express strong satisfaction and intent to return for future needs.
Went in to store to pick up a carton of paper. Was directed to the different qualities of paper and shown a quality paper that was on sale for less than the common paper we were going to buy. Great attitude on the sales people. They also recycled our ink cartridges from the printer.
December 2025
Staples has it all - everything I need in the office category, great staff, easy to find what I need, spacious and convenient.
September 2025
Always have what we need and staff is very professional and courteous.
