“Customer service is #1! Finally moving out of the city and somehow attaining a backyard, my hunt for a new grill led me to Jackson’s as they are one of the few distributors of the brand I was interested in. From the moment I spoke to an associate on the phone, I knew I was working with qualified and passionate people. Chris was super knowledgeable and validated (as well as expanded) much of the prior research I had done online. Not pushy, yet professional and (again) passionate. My timing was fortunate as it lined up closely with their big annual sale. Since it was shaping up to be a larger purchase, they scheduled an early sale private shopping session for me before the official sale started. Chris made the extra effort to be there during my shopping session and continued to be a huge help. I look forward to having Jackson’s as my go-to hardware store. If you value customer service, you should make them yours as well.”
9AM - 4PM
1201 Andersen Dr, San Rafael
Kitchen And Bath
“I’m embarrassed my review didn’t update. This is my favorite store in Marin!! It’s family owned and clearly the owners love their business and customers!
It’s the only place I’ve been able to find MSG! I wish I had a bigger kitchen just as an excuse to stock up here!!!”
“We purchased a 45-year-old home in Santa Rosa that required extensive remodeling. Initially, we visited Gilman Kitchens simply to gather ideas for a future kitchen renovation, as we were not yet ready to begin. However, after our first meeting with Manon Demers, we decided to move forward with the remodel.
We came in with some ideas of our own—such as navy blue lower cabinets with white upper cabinets—and Manon was able to enhance our vision by presenting excellent samples and offering thoughtful, practical guidance. She visited our home before demolition, helped us visualize cabinet and appliance placement, and prepared detailed plans for the project. We relied heavily on Manon’s expertise for the cabinetry and countertops, while selecting our own appliances, cabinet hardware, lighting, and wall treatments.
The project planning began in June and was completed by the end of October Working with Manon was a pleasure throughout the entire process. She is knowledgeable, professional, and highly experienced. We are extremely pleased with the results and highly recommend Gilman Kitchens and Baths for anyone seeking a beautiful, well-executed kitchen remodel.”
“Folks here are very knowledgeable and helpful, if you know generally what you need.They are a plumbing and heating supply wholesaler serving contractors primarily, but our plumber sent us there to pick some products. They were patient and helpful, even though they're not typically working with retail customers.They have some things on display, but the counter is fairly busy with contractors, so not really a retail shopping destination.”
“These guys are awesome!! Very attentive and detailed. I had a small issue with the stripping seal on the edge of glass door and they stopped by and resealed with no issues. Highly recommend and the install and materials is first class!!”
9:30AM - 9:30PM
6000 Northgate Dr, San Rafael
Kitchen And Bath
“I always walk out of that store with more than I intended to buy! They have sooo many great things. The line to check out is usually long but it's worth it, and returns are easy.”
“It was an amazing experience at Ferguson Home in San Rafael. Fernando Campos was the associate who helped us and we couldn’t be more happy. We appreciate his expertise and wonderful help in choosing the right style for our remodeling. Much appreciated, thank you.”
“Great shop! Would highly recommend.
Exceptionally knowledgeable and professional.
May not be the norm, but they measured one day, and installed two days later.
Installation crew was professional and experienced.
Will use them for any stone work I have in the future.”
“These guys did a wonderful job, took their time and worked with me on everything the whole way. We did a lot of the design ourselves and their showroom was wonderful help in figuring out our tile choices, highly recommended.”