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“During my recent visit to the Williams-Sonoma store in Corte Madera, I had the pleasure of being assisted by Ashley. She helped me exchange an item that I couldn't use. Ashley was attentive, took the time to listen to my concerns, and effectively resolved the issue by assisting me with the exchange. As a result, I purchased a new item that was twice the price of the original one—a win for the store as well!
In contrast to my previous visit, where the manager on shift was dismissive and didn't take the time to listen to me, Ashley's excellent customer service made a significant difference. I was initially hesitant to ask for help again, but I am grateful that I did, and even more grateful that Ashley was there to assist me.
Thank you, Ashley, for putting the customer first!”
“David Shawn of Miconi Tiles remodeled a bathroom for me in our family home. He reorganized the space to fit in a stackable washer/dryer. The bedrooms and bathroom are on the second floor. He installed a jacuzzi bathtub. At first I couldn't see how every thing would work together and it came out great.
The master bedroom had a tiny shower. And there again, he took advantage of of the space, moved a closet and we have a wonderful walk in toilet. Miconi has a lot of great designs to choose from.
I highly recommend David Shawn and Miconi Tiles.”
“Customer service is #1! Finally moving out of the city and somehow attaining a backyard, my hunt for a new grill led me to Jackson’s as they are one of the few distributors of the brand I was interested in. From the moment I spoke to an associate on the phone, I knew I was working with qualified and passionate people. Chris was super knowledgeable and validated (as well as expanded) much of the prior research I had done online. Not pushy, yet professional and (again) passionate. My timing was fortunate as it lined up closely with their big annual sale. Since it was shaping up to be a larger purchase, they scheduled an early sale private shopping session for me before the official sale started. Chris made the extra effort to be there during my shopping session and continued to be a huge help. I look forward to having Jackson’s as my go-to hardware store. If you value customer service, you should make them yours as well.”
“Always love stopping here. I think the second can be more interesting than the bits that are considered perfect. Also very helpful staff looked in the back for a second in a color that was not out on the floor for me.”
“One of the nicest places in the city! They moved ailes in a different direction, and there are a lot more supplies and items to buy. It is also a great store to get greeting cards and toys and cleaners. Great for families!”
9:30AM - 9:30PM
6000 Northgate Dr, San Rafael
Kitchen And Bath
“I was shopping for a mirror with my husband. Jan was so incredibly helpful and kind. We found the perfect hollwood style mirror with Jan’s help. She went way above and way beyond her job duties and I don’t think she will ever understand how much her help meant to me.
Jan, I can’t thank you enough for your kindness and good heart. I know you’re management, but I hope someone higher up in the company sees this. Jan embodies exceptional customer service and is an all around good human being. She is the reason we will continue to always shop at homegoods!”
“We purchased a 45-year-old home in Santa Rosa that required extensive remodeling. Initially, we visited Gilman Kitchens simply to gather ideas for a future kitchen renovation, as we were not yet ready to begin. However, after our first meeting with Manon Demers, we decided to move forward with the remodel.
We came in with some ideas of our own—such as navy blue lower cabinets with white upper cabinets—and Manon was able to enhance our vision by presenting excellent samples and offering thoughtful, practical guidance. She visited our home before demolition, helped us visualize cabinet and appliance placement, and prepared detailed plans for the project. We relied heavily on Manon’s expertise for the cabinetry and countertops, while selecting our own appliances, cabinet hardware, lighting, and wall treatments.
The project planning began in June and was completed by the end of October Working with Manon was a pleasure throughout the entire process. She is knowledgeable, professional, and highly experienced. We are extremely pleased with the results and highly recommend Gilman Kitchens and Baths for anyone seeking a beautiful, well-executed kitchen remodel.”
9AM - 4AM
1201 Andersen Dr, San Rafael
Kitchen And Bath
“I’m embarrassed my review didn’t update. This is my favorite store in Marin!! It’s family owned and clearly the owners love their business and customers!
It’s the only place I’ve been able to find MSG! I wish I had a bigger kitchen just as an excuse to stock up here!!!”
9AM - 5:30PM
80 Liberty Ship Wy # 8, Sausalito
Kitchen And Bath
“I’ve been a customer for 26 years, going back to when they were in the city. Great service, and always willing to help, even with small orders- more than can be said for most restaurant supply outfits. Great prices, great tools, great, honest service.”
“I am thrilled with the selection here. Such a great variety and quality. There are interesting pieces that are actually still useful. They are also authentic in how they are sourced.
I’m not sure on their return policy but at least you are able to hold and check out the item before purchase!
The is exactly what I want in a home goods store.”
“Claudia M. Is a rock star of customer service and follow through. In a retail world that is becoming more and more apathetic to their customers. I had the pleasure of working with Claudia M. When I visited the Ferguson (San Rafael) store with a potential warranty issue with a Pfister product that left me and my family without a working shower in our tiny 2b/1ba house.
Not only did Claudia M. Listen carefully to my issue, she also identified the specialty part that wasn’t listed on Pfister’s website, called her local rep to see if the individual part could be gotten and under warranty replacement, and arranged for me to pick up the parts the next day. I’m floored that was able to receive such comprehensive customer service in the retail world we find ourselves in.
Needless to say, it’s a day and a half later and my shower is as good as new and I’ll be back for any more bathroom or kitchen needs.”
“Folks here are very knowledgeable and helpful, if you know generally what you need.They are a plumbing and heating supply wholesaler serving contractors primarily, but our plumber sent us there to pick some products. They were patient and helpful, even though they're not typically working with retail customers.They have some things on display, but the counter is fairly busy with contractors, so not really a retail shopping destination.”
“Great shop! Would highly recommend.
Exceptionally knowledgeable and professional.
May not be the norm, but they measured one day, and installed two days later.
Installation crew was professional and experienced.
Will use them for any stone work I have in the future.”
“These guys are awesome!! Very attentive and detailed. I had a small issue with the stripping seal on the edge of glass door and they stopped by and resealed with no issues. Highly recommend and the install and materials is first class!!”
“Everything you could possibly need to furnish & decorate your chateau. The store beautifully designed. The walls are a luxurious dark green. Just in the door to your left is your wealthy aunt Mimi's country estate sitting room. There's a lovely portrait of her on the mantle, surrounded by her lifetime travel collections. Footstools upholstered in luxury rug fabric, candles, hammered (tin?) Milagros. Seriously, $54 for a flaming heart. Found one on Etsy for $8. Rent must be pretty high in tony Laurel Village.Nevertheless, the place is beautiful & perfectly curated, and I immediately bought into the fantasy. It's easy to justify buying something special, you know, for that special someone, who turns out to be you. That's how my bathroom ended up with French bottles of verbena lotion, and I'm not even telling you how much I paid for a wool throw.”
“Slava at Viktoriya Kitchen Bath Accessories provided exceptional service during our bathroom renovation. He assisted with selecting custom cabinetry and fixtures, and his attention to detail was remarkable. Beyond just helping us choose products, he educated us on the nuances of different materials and plumbing considerations. His insights regarding our remodel were invaluable, and we learned a great deal from his expertise. Highly recommended.”
9:30AM - 6:30PM
620 Pacific Ave, San Francisco
Kitchen And Bath
“SFChinatown ‘Chinese Targets’?? a bit of everything .. dishes, rice cookers, mahjong tables .. this place is usually a few more $ than Feng Cai on Stockton”
2 - 5PM 11AM - 1:30PM
3075 Sacramento St, San Francisco
Kitchen And Bath
“Purchased a cutting board from them online. Their assistance was extraordinary and the board I purchased from them is gorgeous and is exactly what I saw in the photo provided. Great care was taken to pack and ship the item to me. It arrived in a timely fashion via FedEx. It is without reservation that I recommend this company and their gorgeous selection of items. cfc”
11AM - 7PM
945 Market St, San Francisco
Kitchen And Bath
“Not your usual city block IKEA, this one is intended to be smaller serving an urban area, and lacking the customary large parking and pickup areas. Even the cafe is small.”
“Yes, the owner is not for everyone. She does not believe that the customer is always right. She really knows her stuff; she does know more than you. If you are ok with that, she is going to get you exactly what you need (even if you thought you needed something else). She is a treasure!”
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“I don't write a lot of reviews, in fact it's probably been years since my last one, but I have to give a Big Shout Out to Rob Melia and the rest of the staff at Ferguson's in Corte Madera. I had a problem with an order, and Rob could not of been nicer in helping me resolve it. He certainly went above and beyond, going the extra mile to help me. These days when customer service is almost nonexistent, it was refreshing to see it's alive and well at Ferguson's and says a lot about the company. If you need anything to do with plumbing supplies, I'm happy to give my unconditional recommendation to them--you won't be disappointed.”