Mill Valley Refuse Service is a family-owned and operated business that has been serving Mill Valley and other southern Marin communities since 1906. They provide waste, recycling, and compost hauling services, and are known for their dependability and excellent communication. Customers appreciate that the team delivers units to tough-to-reach places and offers fair, competitive pricing. Their services also include high-quality porta-pottie, storage containers, and debris box rentals. The staff at Mill Valley Refuse are friendly, courteous, and helpful. Customers often mention the courteous behavior of the garbage collection team, with one reviewer noting that a worker went out of his way to assist. The company's team is praised for being dependable and for their good communication, especially during outdoor events. One customer shared a memorable experience where the company hosted a special birthday celebration for a young garbage truck fan, going above and beyond to make the day magical. The team set up a party at their facility, gave the children a tour of the yard and trucks, and allowed the kids to sit in the trucks and honk the horns, creating a memorable and community-focused event. Overall, Mill Valley Refuse Service is highly regarded for their reliable waste management, friendly staff, and willingness to engage with the community. Their dedication to service and community involvement make them a trusted choice for waste, recycling, and related services in the area.
We have used Mill Valley Refuse Service now for almost 20 years. They are amazing! Every once an a while we miss putting out a can and we have to call them for a special pickup. They answer the phone and are really good at scheduling and making it happen. Thank you for what you do!
April 2025
Great customer service and easy setup of a new account when we moved to the neighborhood. Haven't had any issues with pickups and they are extremely personable and responsive over email.
March 2025
Have used MV Refuse for 45 years, and I have found their customer service is outstanding, any time (rarely) I have a question or request, I can always get someone on the phone, and they are polite and professional and immediately handle it.
