8AM - 8PM
996 4th St, San Rafael
Mobile Phones
“Guillermo is a pro, he resolved several complex issues, upgraded our plans and several devices. He is extremely professional and knowledgeable and is a great ambassador for Verizon.”
“Amazing cannot describe my experience! Changing providers and a new phone is normally a nightmare. Nico took care of EVERYTHING for me. Treated me with smiles and confidence. So grateful for his expertise and knowledge. For listening to all I asked for and hitting it out of the park. He wouldn't let me go until I was comfortable with everything. You have a loyal customer in me.THIS is customer service.”
10AM - 7PM
835 4th St, San Rafael
Mobile Phones
“Went for assistance transferring all data from a Samsung to an Apple device. Jessica was knowledgeable, patient, and very helpful. It was a fairly quiet morning, and everyone was very pleasant and professional.”
“The team provided me with a simple service. I went in to see the cost of an upgrade and they explained my options. I ended up having to order the phone because it didn't have the color I wanted. Thank you for waiving the activation fee! The Corte Madera store did not want to give it up. I even upgraded my daughter and son's phone thanks to there being no activation fee.”
“Wonderful service! I went to the San Rafael store to purchase a mini refrigerator and received service immediately, purchased the mini refrigerator, and was literally out of the refrigerator in 5 minutes. Amazing service!”
“(Translated by Google) Very good service. But they should update the opening and closing hours of the store.(Original)Muy buen servicio. Pero deberían actualizar el horario de apertura y cierre de la tienda.”
“(Translated by Google) Wide variety of phones and customer service is excellent. I recommend it(Original)Gran variedad de teléfonos y el trato al cliente es excelente. Lo recomiendo”
11AM - 6PM
473 3rd St, San Rafael
Mobile Phones
“My daughter broke her screen and gadget pro fixed it super fast. We dropped the phone off and grabbed burgers. They had the phone done and ready for pick up in 45 minutes. I also got a screen protector for only $10. It was the best deal in Marin/Sonoma.”
“I recently went in to switch phones with the same line. Both woman working behind the counter we're very kind and professional. It was clear that the employee helping me was new, but she did a great job asking for help and was able to assist both my brother and I with ease. There must be new management, and it shows. You're team is going an excellent job, especially during these stressful times.”
“Evelyn is SO Terrific!! She deserves Major recognition for her above and beyond customer service and great attitude! Evelyn is so helpful and kind and truly the best customer service rep I have ever connected with, none the less at cricket! Thank you Evelyn for making my Cricket experience so memorable! You deserve a raise!!”
“A+++++
experience from soup to nuts!
Trevor, the manager, took care of me and walked me through purchasing a new iPhone with efficiency, professionalism and delight.
He's a real resource for AT&T has in front of him a bright future!”