O'Reilly Auto Parts store #3556 in San Rafael, California provides parts, tools, and accessories. The store offers services like free battery testing, wiper blade and bulb installation, fluid recycling, Check Engine light testing, and brake rotor resurfacing. They also have a free Loaner Tool program. Reviews highlight that this location offers old school, personalized service and is a rare gem. Customers report friendly, helpful, and knowledgeable staff who provide amazing and sincere service, naturally going farther than expected. The staff is described as attentive to customer needs, handling lines fast and efficiently. Multiple reviews mention specific instances where staff solved problems, installed items, and helped choose correct parts, making the experience great. Customers state the store is clean and that they will definitely go back, with one noting this location is heads and tails above another in the area.
After I bought a $10 taillight, they installed it for me for no extra fee--I really appreciated that, because even if I could have figured it out, I didn't have the tools to even get it open myself. Nixon was very quick and thorough.
October 2025
I always have a great experience here- staff is super helpful & friendly. Recently stopped in to have my headlamp fixed & the employee also recommended a product to help clean my headlights- and it worked wonders! And it was only $15 - very pleased.
July 2025
I came to the store for the free check-engine light. Eduardo was most helpful and efficient. His customer service was the best.
