The UPS Store #2623in San Rafael offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. The locally-owned and operated business is conveniently located in Montecito Plaza, just a few blocks from downtown San Rafael. Customers generally report positive experiences, with the store being described as efficient and providing good customer service. However, some have expressed frustration with the long wait times, particularly when the staff is occupied with lengthy notary clients. There have also been reports of rude and dismissive behavior from certain employees, though the owner has addressed these issues. Despite these occasional challenges, the majority of customers seem satisfied with the services provided by The UPS Store #2623. The store is a popular choice for tasks such as package returns and shipping, with one customer even stating that it is the "BEST" UPS store near their home.
This thief made my coworker uncomfortable and when I asked her not to do that because its unnecessary, she walked out stealing her print outs, already notified sheriff but want other ups stores to beware this person who has issues clearly.
June 2023
Efficient, good customer service and gets the job done. I've used them for dropoffs and packing of items to ship. I've never had a bad experience and have come here for five years.
May 2023
I'm thankful the nearest UPS store to my home is the BEST. Thank you to everyone that makes it all work day in and day out.
