The UPS Store #2032 in Greenbrae offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. The locally-owned and operated store is committed to providing excellent customer service, with employees who are generally described as nice and helpful. One customer had a particularly positive experience, praising the employee Andrew for his excellent and selfless customer service, going above and beyond to assist the customer despite the rush and lack of necessary information. However, the reviews also mention that the store could use some improvements, with some employees described as not caring or unhelpful. One customer had a mixed experience, where a "black gentleman" employee initially sent another employee to assist, but the younger, more helpful employee who ultimately helped the customer was praised for his maturity and responsibility. The store is also praised for its large, easy-to-access parking lot, which is a welcome contrast to some other UPS store locations. The store manager, Sarah Bender-Resnik, is highlighted as being very helpful, especially in assisting a customer with moving and shipping fragile art pieces. Overall, The UPS Store #2032 in Greenbrae is described as a well-run establishment that provides a range of services, with a mix of helpful and less engaged employees, and a store manager who is praised for her assistance.
This place is the best! Everyone is so friendly and goes out of their way to help me. Casey and the crew are awesome! Iām so glad I have a P.O. Box here šš½ so worth it !
July 2026
I happen to have a good guy who gave me great service.
March 2026
I visited this location about a month ago and experienced wonderful customer service mailing an important envelope for my car title out of state. Shout out to Dipu Nepali - he helped me the entire process - double checking I had everything I needed. He was a great help!!!
