The UPS Store #6407 in San Rafael offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. This locally-owned and operated store is known for its friendly and professional staff, providing quick and efficient service to customers. The location is conveniently accessible, with ample parking right in front, and is situated off the highway. Customers appreciate the store's cleanliness, organization, and the availability of various supplies. While the overall experience is positive, one customer had a less satisfactory encounter due to an employee's communication issues and a questionable pricing quote. However, the store's team is generally described as helpful, patient, and capable of resolving customer concerns, particularly during the busy holiday season.
Andrew and the team at the UPS store have been kind, friendly, and professional. They have helped me forward mail that I needed when I was not able to be there. Highly recommend them.
June 2025
All of the employees in this store are well trained and know what they are doing.
June 2025
This location used to be a bit slow and I'd hesitate to go there. In the last year or so, I've experienced quick efficient service, friendly and professional staff. I no longer hesitate, it is a pleasure to receive their help with my package and return needs.
