Crash Champions Collision Repair is known for its exceptional customer service and quality repairs. Customers appreciate the team's professionalism and timely completion of jobs. The certified staff, including estimators like Richard and front desk personnel like Hannah, are praised for their excellent communication and support throughout the repair process. Many reviews highlight the high-quality repairs, with vehicles returned in great shape and on or before the estimated completion dates. However, there are some concerns regarding communication during transitions, specifically related to the integration from Mike's Auto Body to Crash Champions. Some customers experienced delays and a lack of follow-up regarding their repairs. Despite these issues, the new manager, Rubin, received commendations for addressing frustrations and ensuring customer satisfaction by overseeing the repair quality and reimbursement processes. Overall, Crash Champions aims to provide a trustworthy collision repair experience backed by a lifetime guarantee and a commitment to customer care.
Mike's auto body treated me bad ,back burnered my truck.Very poor repairs,D quality.promised 2-3 days,took over 1 month to do bad quality work Don't go to Mike's Auto Body.They did not know who I am and lied up a storm to a 40 yr GM dealer tech.No excuses for this.Tech should be fired.Service writer pulled up my truck and... read full comment
October 2025
Highly recommend crash Champions San Ramon. They communicated clearly and walked me through any questions or concerns I had the whole process. Very friendly and professional. Every interaction I had with each staff member was positive. I truly appreciate the relief they brought during this process. Thank you so very much!
September 2025
Our Lexus SUV lift gate was damaged by the garage door closing at the wrong time... the offer by the Champions was good and we could fix the car without asking for insurance. The repair was fast and professional the car looks new now. Great service and they even washed the car before delivery. Definitely a great place... read full comment
