Public Storage in San Ramon provides excellent customer service and a smooth rental experience. Customers have praised the knowledgeable and helpful staff, including Bryan, Lisa Marie, Ieshia, and Kristina, for their exceptional assistance and support. The facility offers a free reservation process with no commitment and an online eRental option for convenience. With nearly 50 years of service, Public Storage continues to prioritize personal attention from on-site managers, ensuring that customers feel welcomed and satisfied. The overall experience is positive, with many expressing gratitude for the staff's help in addressing their needs.
It was a rough start for us on a Friday before the LD weekend, with a PS tech mixup and no live agent responses causing us to lose 2 days of access. Bryan reversed the experience for us on Sunday. Patient and knowledgeable, we're so grateful he helped us get some moving tasks accomplished this weekend! Kudos to Bryan!
September 2024
I never leave reviews, but I have to say my experience today with Bryan was exceptional. He assisted me in getting a great rate and was super helpful! Thank you. ??
August 2024
Went to the property and spoke with Lisa Marie, she was very knowledgeable and helpful. I had a great experience with her. Many Thanks.