Chase Bank offers a range of services including checking, savings, and mobile banking. Customers have praised the helpfulness and professionalism of the staff. Paul Solis provided excellent support for a debit card issue, showing great customer care. Liliana assisted with a name change and updating accounts, demonstrating patience and kindness throughout the process. Amrita also received positive feedback for her efficient service in changing a last name, completing the task quickly after previous unsuccessful attempts at another branch. However, some customers have expressed frustration with the drive-thru service, noting it often does not work properly for basic cash withdrawals. Overall, the bank is recognized for its helpful staff, though improvements could be made to the drive-thru experience.
Chase will always be my bank. Been doing business with them for over 25 years. Best bank around. Employees are the best of the best. I'm spoiled and I will never use a different bank.
September 2025
Awesome personal working at Chase Bank in Santa Ana, CA
September 2025
Love the service provided by this branch. Employees are amazing and friendly. Bilingual service ♥️. We were helped by Freddy Orozco. Friendly and helpful.
