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“I really like this credit union the staff is great and very friendly answer all my questions and the plus to me its they have Saturday walk in hours. It has been my pleasure having a account at Orange County Union.”
“I have 3 different financial institutions that I use. SAFCU is without question the most friendly, and helpful. They also have what seems to be the most experienced folks working. I've been seeing some of them with over 20 years experience. Compare that with other places!!!”
“Been going here for years to make withdrawals because its convenient. Today I tried to withdraw and the ATM gave an error and didnt give me my money or receipt but took it from my account. Errors like this should never happen.
Updated review since I contacted my back and was able to get my money back.”
“I cannot thank Clarissa V. enough for her outstanding service at the BMO branch! My situation involved an expired cashier’s check that representatives from both Canadian and US BMO hotlines were unable to resolve. From the moment we stepped into the branch, Clarissa greeted us with genuine warmth and friendliness, immediately putting us at ease.
What truly stood out was her ability to tackle this unique issue head-on. Despite the complexity of our foreign situation—where the check was considered valid in California but posed challenges in Canada—Clarissa showed no hesitation in pushing back on the problem and finding a solution. She understood the urgency of our case, knowing we were only in town for a few more days, and acted swiftly to connect with the right people and follow the proper procedures, even though no formal process existed for our specific case.
Clarissa’s attention to detail and commitment to customer care were exceptional. She ensured we didn’t have to wait unnecessarily while she was calling the hotline, demonstrating that she had the customer’s needs in mind every step of the way. Her professionalism, efficiency, and empathy turned what could have been a stressful situation into a smooth and positive experience.
I highly commend Clarissa for her customer-focused approach and strongly recommend reaching out to her for any service needs at this branch. I would also like to highlight her efforts to the branch manager as a shining example of exceptional service. Thank you, Clarissa, for going above and beyond!”
“I don’t normally write reviews but I want to take the moment to share an incredibly heartwarming experience I had at Navy Federal, specifically with a banker named Becky. I’ve never been to this bank before I just stopped on my way home from my prosthetic appointment.
I am an above-the-knee amputee, and I was having a particularly rough morning when I walked in. You truly never know what a person is going through, but Becky’s warmth and kindness completely turned my day around.
She noticed me, treated me with the utmost respect, and was just incredibly sweet. During our interaction, she shared that she has a family member who is also an amputee. That small, genuine connection and the lovely conversation we had made me feel so seen and comforted.
It’s rare to find customer service that feels this human and compassionate. Just that little bit of conversation made me feel so much better and genuinely made my day. Navy Federal is lucky to have someone like Becky representing them. Thank you, Becky, for your kindness it meant more than you know!”
“Huge Shout out to Kyle Alejandro! His professionalism, knowledge, and ability was impeccable. Kyle was able to help us with our banking needs and made our process "painless". If we were able to replicate someone who posses his customer service skills, the banking arena would be changed forever.”
“One Main Financial has always been
A very big help in are time of need. They are very professional, fast ,and know how to get things done without having you feeling stressed during the process. The staff are friendly and very professional. I would highly recommend.”
“I recently opened an account and came in with a ton of questions about opening a new account, autoland, and auto loans, and various other random banking scenario questions I have been putting off looking into. The person who assisted me was Alexis. He was friendly professional, and helped to answer all my questions I threw his way and never made me feel like I was asking too much, or that he was over it, or pressed for time. He was very helpful and I truly appreciated the great customer service he provided. I went in feeling anxious, and left with a plan and he really did help to put my mind at ease.”
“Very friendly credit union. Small but so far good to have a checking account with them. Just one suggestion since the member is doing a transaction in the office why not promote the service offered to members. I was there a few weeks ago and I was not offered any services.”
“We’ve had a great experience with Chase. My father has been banking at this locate for 40 years, before it became Chase. He has been helped numerous times by Leonel Granados. He has always been so friendly and helpful. He always has a smile and his customer service skills have always surpassed expectations. Chase is very lucky to have him as an employee!”
“They are super nice friendly people especially Johnny Canizares He will take care of you all the process. The rates are fantastic but the service better. So don't hesitate to go and ask for johnny. I am so happy with them”
“Every time I have walked in to make a credit card payment no matter the time, I have never waited in line longer than 2 minutes. They're very friendly and fast at taking care of payments and anything needed for that interaction.”
“Fernando and Arianna were incredibly helpful and kind throughout our auto loan process. They stayed past closing time due to an unexpected issue and still handled everything quickly and efficiently. Even though my fiancée and I felt bad for the delay, they reassured us and never made us feel like it was our fault. Their level of service and friendliness remained consistent all the way through.
Arianna was very welcoming and easy to talk to. She was communicative, honest about the situation, and kept us informed every step of the way. We truly appreciated how approachable and supportive she was during the entire process. We also had a wonderful conversation with her while we waited for things to be resolved.
Fernando went above and beyond. He was extremely patient, knowledgeable, and dedicated to making sure everything was handled correctly. He took the time to clearly explain each step, worked through the issues with care, and made sure we understood exactly what was happening and how to move forward.
Overall, we are incredibly grateful to both Fernando and Arianna for their dedication and outstanding service. Thank you both for going above and beyond to help us, it truly made a difference.”
Open 24 hours
2880 Main St, Santa Ana
Banks
“Definitely recommend this Wells Fargo 5/5 Stars. Ask for Richard for any of your needs this guy will take care of anything you need. Hands down one of the best representatives.”
“Very helpful Robert was able to reinstate my account They were holding my deposits and this guy went beyond and found out the problem Got it resolved made 3 calls to get it back in place Very satisfied with he's work Always a pleasure to come visit this brand and deal with this type of customer experience”
“As someone working on housing project Wells Fargo accepted me. Daniel Reyes Senior Premium Banker is the go to person by appointment. All my concerns were met: transfering my SSI and work payments to saving my card. I look forward to banking Wells Fargo Bristol-Sunflower location. From the seating areas, chargers, and card holder with logo everything great five stars bank bye prepaid declined.”
“Chase will always be my bank. Been doing business with them for over 25 years. Best bank around. Employees are the best of the best. I'm spoiled and I will never use a different bank.”
“This entire branch is very helpful. Especially Gabriela and Karen M. Today experience was very great when Gabriela went to each person in the line and provided assistance.”
“Shout out to Julio Enrique for going over and beyond with assisting me with the BMO conversion. He literally help me complete the process on my cell phone. Gracias”
“I brought my family this branch to open 4 new checking accounts. We are happy to get assistance from Danieli Tysel. She passionately helped one by one in detail and doubled checking every information to make sure they were correct. I appreciate her for helping and recommend anyone need help on banking.”
Open 24 hours
2700 N Main St, Santa Ana
Banks
“Youssef was very helpful and straight forward with everything he explained. He went above and beyond with helping me get my account set up. Any issues we ran into he immediately found a resolution. Every business should want a Youssef on their team !”
“I would recommend this location to BCU members. It was nice to see a familiar face at BCU at Edwards Lifesciences in Santa Ana. Larissa was able to assist me and my son (who is in another state) with a couple of transaction that I didn’t feel comfortable doing at an ATM machine. This location is accessible to BCU members, non-employees or employees of Edwards Lifesciences.”
“I am SO happy with UNIFY F.C.U. and especially this branch where I opened my account. Certainly one of the best decisions I’ve made and I only wish I had made the change sooner. Highly Recommended.”
“It was just before closing time, but Elizabeth and the other staff members were very polite and kind to me, even though I’m not confident in English. Thank you.”
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“Perfect service. Banker Angel was especially helpful—professional, friendly, and made everything quick and easy. Great experience overall, highly recommend.”