Extra Space Storage on 511 S Grand Ave in Santa Ana offers a variety of storage solutions including drive-up units, all-hours access, and non-climate controlled options. The facility is known for its exceptional security, wide drive aisles, and helpful amenities like golf carts and elevator access. Reviews consistently highlight the exceptional customer service, with staff described as amazing, knowledgeable, professional, friendly, attentive, kind, respectful, and courteous. Employees are noted for taking time to explain agreements, answer all questions, provide great advice, and offer practical assistance, making the process easy and hassle-free. The facility is commended for its cleanliness and professionalism, earning strong recommendations from customers.
The guys here have made me and my mother feel safe, seen, and understood. They are polite, informative, helpful, kind, generous, and noble. Eventhough its a storage company, it still feels a lil bit like home!
November 2025
Eddie has been amazing since the very first interaction. Is knowledgeable and can answer all questions. Very professional, friendly.
October 2025
Very helpful and kind staff. Easy to work with and very efficient. Chris was especially kind and helpful.
