Firestone Complete Auto Care in Santa Ana provides excellent auto care service, from standard maintenance to tires and repairs. The staff is described as professional, friendly, and accommodating, offering great customer service. Technicians are noted for being on point and demonstrating professionalism. The team provides comprehensive solutions, including oil changes, brake inspections, and engine repairs, and is mindful when recommending future parts. Customers report timely service, such as getting a tire replaced promptly. The location is praised for its reliable and affordable care, with staff helping to save customers significant money on potential vehicle problems. Many customers state they will definitely return, highlighting the pleasant and helpful experience.
Johnathan was super informative, reassuring, and eager to resolve my vehicle matters. He was also very knowledgeable and kept me informed about my vehicle and the process. I was given the directions to the correct store and so glad it was Johnathan's help I received. He was very patient with me and handled my concerns with... read full comment
May 2025
Excellent customer service! Went in for a last minute oil change Jonathan set everything up for me and was very professional and friendly, will definitely be doing back.
May 2025
Great customer service. I highly recommend for car maintenance! Jonathan Perez was very helpful! Also very mindful when it came to recommending parts that my car will need in the future. I will definitely be back soon. Thank you for your help.
