Motel 6 in Santa Ana provides a mix of experiences. Many guests report the staff as friendly, proactive, understanding, and offering excellent, outstanding service, with security present at night. Rooms are described as clean, comfortable, renovated, updated, fairly clean, pretty spacious, and having clean sheets and floors. The bed is comfortable, and it can be very quiet day and night, perfect for someone who needs peace. However, there are consistent negatives. The property can be very run down looking, especially in the bathroom where the shower floor was black and a bench looked very dirty. Plumbing issues include low water pressure and a toilet that was easily clogged. Some guests reported cockroaches, a room that smelled of cigarette, and very loud noise all night. The bathroom lacked toiletries besides soap, and floors were sometimes dirty. A microwave in the laundry room was broken. The neighborhood is described as scary.
Great service the front desk clerk was very nice and professional
February 2026
You know what I have to give props to the crew they go above and beyond towards customer service and that reflects on the property
February 2026
I've had to come here on multiple occasions, and every time was smooth sailing. I had everything I needed the rooms were clean and Maria and her staff went above and beyond, super kind and welcoming. Highly recommend this location!
