O'Reilly Auto Parts Store #4666 in Santa Ana, California, offers a wide range of auto parts, tools, and accessories to meet various vehicle needs. Located at 2801 South Bristol Street, the store provides helpful services such as free battery testing, wiper blade and bulb installation, and check engine light testing. The store also resurface brake rotors and drums and features a free Loaner Tool program for those who need tools temporarily. Customers consistently praise the friendly and professional staff, highlighting excellent customer service. One customer appreciated Alejandro V. for his polite and gracious assistance with installing a purchased item. Another praised the team for going above and beyond when helping replace wipers and providing the best price. Sergio was commended for his quick and helpful support with oil changes, even taking the time to put oil in the customer's car and prevent potential damage. The assistant manager, Aaron, was recognized for being very helpful and knowledgeable, promptly fixing issues such as changing bulbs and re-setting a key fob. Customers also noted the store’s efficiency: if an item isn’t in stock, it can be ordered and ready quickly, often within a few hours. Overall, the Santa Ana location is known for fast, friendly service and a helpful team that aims to meet customer needs efficiently.
Luz was extremely helpful and her customer service was fantastic! I came in to see if the code on my vehicle was an easy fix- she was able to scan the code, find the part and help me get it taken care of in a matter of minutes. Thank you so much!
August 2025
Couldn't have asked for better help the staff were insightful and went beyond for me and my wife ,the store manager LUCY THANK YOU FROM THE BOTTOM OF OUR HEARTS ITS NICE TO KNOW WE HAVE AN ANGEL AT AN AUTO SHOP WHEN WE NEED HER GOD BLESS YOU AND THANK YOU SO MUCH
May 2025
Great store and people. Went in for a hood strut replacement, they had the exact part and even helped install it in the parking lot! Thanks for saving time and money. Would definitely go back.
