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August 2025 by Manuel Ibarra
They really need to keep at least on Saturday's the PO BOX open like they did before very important 🙄
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August 2025 by Kendra Key
This place is extremely slow. Only one clerk working and she doesn't even address the people who are waiting. Very rude and lack of customer service on her part. They need more clerks or add the self help postage machine. I don't even want to give this place a star. Do better. Extremely slow beyond words. People started leaving because the wait is so bad.
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April 2025 by William Washington
I have a p.o. box at bush st. Location I pay annually the close most saturdays,but charge as if the open 7 day a week to check your box plus they go up every year on the fee that's not right!!!
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March 2025 by Julia Burnette
The people who work there are very kind but I can tell they’re spread thin. I feel like they should have more workers working to make it easier on everyone and faster for customers because it always takes so much time out of my day to go here.
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March 2025 by Kosem
I have been a longtime client of this location and have always had excellent customer service and safe delivery of all my mail and packages. Everyone on staff is very professional and courteous.
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September 2024 by Harry Irvine
No one knows what the USPS does on a daily basis but I tip my hat to all the staff that is doing a fine job! Just like any other jobs, yes they have up and downs but everyone is trying there best to get the mail out to your homes on a timely matter.
Thank you to John for talking to me today, hope to see you again soon.
Harry Irvine
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September 2023 by E.m Bg
Ami, my correspondence doesn't always arrive in the mailbox well, it comes from other people from other places and my correspondence is lost, I don't receive it, please pay more attention to those who are delivering the mail, please. Thank you.
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August 2023 by martha palafox
Efficient staff
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August 2023 by Veni Lacucine
Horrible experiences! First time the system is shut down so cash only but the staff told me QR code is acceptable, except it is not when I paid online and present them the code! Second time an Asian staff named Betty is acting with extreme arrogant attitude like "we do not print lables for you, and no tape provided," I do not need to come in person if I packed and sealed with a label on it, I can just drop it in a box! One star or less, I do not think it will make a difference to USPS in Santa Ana, they just do not care!
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February 2023 by Rain Hunt
Great experience with much help from their employee Miguel. I came unprepared without all the documents and not at the correct appointment time. I’m as still received with courtesy and he made the process painless and easy. I appreciate his patience and care in the matter and hope he is being recognized for his contribution!
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February 2023 by Brylee Murphy
They always close before 5 pm so I wouldnt go there if you are trying to make it before they close. Even ifs it’s just for drop off.
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January 2023 by Janes H.
Great experience with much help from their employee Miguel. I came unprepared without all the documents and not at the correct appointment time. I'm as still received with courtesy and he made the process painless and easy. I appreciate his patience and care in the matter and hope he is being recognized for his contribution!
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September 2022 by Nancy Garcia
I started dropping off my packages here usually I did in Tustin. 4 out of 6 are missing. They were scanned 3-4 days after I dropped it off..Customer service couldn't help with an update.The worse never ever! I'm losing business.
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August 2022 by Infinity Universe
The worse worker being rude towards others worse place to go and not attend. Miguel is the most rudest person he’s not doing his job and makes lots of errors. Please fix your service and place.
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May 2022 by Terra Flusche
Came in today for a passport and was in and out in less than 20 minutes, even with someone ahead of me. Romarie was the worker helping me and she was very professional and efficient, even as the office seemed understaffed. The online instructions for getting your passport done were clear and made everything easy. Just note that you do have to pay for street parking but it's only $2
