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September 2023 by Erin Lopez-Wood
Unbelievably rude customer service via telephone! Was willing to check the shop out until I called. Be better!
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August 2023 by Steven Self
Disappointed. Not allowed to try on the cloths. How are you supposed to buy cloth without being able to try them on.
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March 2023 by Talon Enriquez
Great apperal clean store good staff
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February 2023 by Nancy N.
Went here to get some dunks not sure which ones but they were dunks I'm not no sneaker head but went trying to get them for my boyfriend. They didn't have his size but I purchased a smaller size hoping to exchange at another location that had his size not once knowing my intentions did the manager Damian say that these shoes were apparently 'unreturnable' so a week later after trying to find the right size and failing find out we can't return them.. ok but to not even offer store credit is some BS don't go here...had to wait to be acknowledged in the first place. That's just crazy to me because their own receipt says you have 14 days to return doesn't have no clause for specific shoes
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August 2022 by Arsène !
Not a skate shop, the board don’t work. Staff pretend not to understand the problem when i return a board that has never worked. Don’t go.
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July 2022 by Daniel L.
Not the best not the worst. Selection use to be great. Has declined recently. More leaning towards just a business.
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May 2022 by Karina R.
All these reviewers are trippen i've been coming to this shop for 6 years selections great employees are chill the worker w the long black hair damien is so knowledgeable about skating and has a ton of information this store is the only reason to come to the mainplace mall
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May 2022 by Kevin G.
I appreciate the large selection of clothing, shoes, skating decks and accessories. My only gripe with this place is its customer service/associates.In the last few months I've been coming here long enough to agree with all the negative reviews.The customer service here is atrocious. I'm cool like if there's nothing to do it's ok to chill out but when customers come in I'd like to be assisted in one way or another. Associates here just gather around the register glued to their phones when I need help checking out different sizes/colors.I hear returns here are a nightmare too. Can't say I've had a positive experience here ever plus the prices suck a** too.
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January 2022 by Benjamin A.
Went in with my wife planning on buying a couple pairs of shoes and some shirts, my wife also wanted a pair of skates that she saw near the window... as soon as we walked in, some skinny little twerp ran from the back and asked if I had a mask.. which I did not. Didn't offer me one or anything and said myself and my wife had to leave. So we gladly did. This is the only power this little mask Karen will ever have. No wonder your store was empty. It's cool, we went over to Zumiez and vans and spent our money there. My wife ordered her skates through CCS.COM. After looking at the reviews for this place, it appears that their customer service sucks. Good thing We didn't give you idiots a dollar. You'll be out of business soon and that brings me joy.
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September 2021 by Carolina M.
They need a whole new staff. Everyone their looks and acts miserable. They're super rude and thinks it's entertaining to give costumers a hard time. Really immature staff.
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January 2021 by Sandy Ramos
Don't shop online with this brand horrible customer service and if you pay for fast shipping it won't getting there until a week later so don't bother paying for fast shipping they don't give you your Money back
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January 2021 by J B
DO NOT GO HERE!Store was lacking most inventory. Completely out of all watches/wallets/sunglasses and everything Carhartt brand. Any decent clothing that was left was overpriced, cheap looking, and only available in size Small or XXL.I finally found one shirt that would suffice as a gift, after having waited in a long line to enter the store I didn’t want it all to be for naught.The girl at the counter was rude and unhelpful, she would not accept my employee debit card from my company since my name wasn’t listed on it. As it was my only form of payment I left empty handed after waiting in a long line to get in the store AND another line to pay at the register! What a nightmare.Save yourself the time and hassle and shop anywhere else.
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December 2020 by J B.
DO NOT GO HERE! I should have read reviews first! Store was lacking most inventory. Completely out of all watches/wallets/sunglasses and everything Carhartt brand. Any decent clothing that was left was overpriced, cheap looking, and only available in size Small or XXL. I finally found one shirt that would suffice as a gift, after having waited in a long line to enter the store I didn't want it all to be for naught. The girl at the counter was rude and unhelpful, she would not accept my employee debit card from my company since my name wasn't listed on it. As it was my only form of payment I left empty handed after waiting in a long line to get in the store AND another line to pay at the register! What a nightmare. Save yourself the time and hassle and shop anywhere else.
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June 2020 by Troy H.
I love coming to this shop Damian & Chris usually help me I have been coming here for almost 3 yrs and have purchased a ton of sk8 stuff like decks,clothes,stickers,etc... idk y this shop gets hated on it actually feels like a regular skate shop not like zumiez where most the employees dnt actually skate and can't evn grip decks lol. This shop has great sales also more then any other shop i know of so i stop in like once a week.
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March 2020 by red stewart
I am waiting for someone to ask me if I need help with some Spy sunglasses. There is no one in the store currently and all 3 employees are on their cellphones not doing anything. I wanted to make a purchase today but the girls on their phones made it clear they dont care about the sale. Please train your employees to help people instead of FB or IG being the main thing they care about. I never put a bad review bit this was just terrible please fix this THANKS..
