Bikes don’t have charge when they say they do, app has loads of bugs, no more than 4 passes per account (ever, according to customer service rep), customer support is absolutely useless. I was so excited to see bikeshare in Santa Barbara but this operator is an embarrassment for our city.
December 2022
Paid to use 2 bikes, only was able to unlock 1, was charged for both anyways. Then the next day they charged my credit card again without me even trying to use a bike. DO NOT RECOMMEND
December 2022
They are a scam. Someone needs to stop them from operating in the city. You go to check a bike and the bike does not get released. Next thing they have charged your card multiple times. There is no customer service to contact. I can't believe city allows them to operate.