El Encanto, A Belmond Hotel, offers a stunning location perched above Santa Barbara with breathtaking ocean views. Guests consistently praise the exceptional service, noting that staff are welcoming, attentive, and make visitors feel special from arrival through their entire stay. The hotel provides a safe and quiet community, making it an ideal retreat for relaxation.
Dining experiences at the hotel are highly recommended, with outdoor dinners overlooking the ocean described as superb. The food and drinks are generally great, with breakfast service especially praised for its consistency and delicious offerings. An evening at the lounge for jazz and gin was also highlighted as a classy and enjoyable experience, showcasing the hotel’s warm hospitality.
Rooms and amenities receive mixed reviews; while guests appreciate the charm and upgrades, some mention the need for updates, particularly regarding windows which can be creaky or leaky. The hotel’s attention to detail in service extends to amenities like valet and pool service, which are often described as impeccable.
Overall, El Encanto provides a memorable, luxurious experience characterized by beautiful views, excellent service, and quality dining. While some improvements could be made, especially regarding room updates and cocktails, the warm hospitality and stunning setting make it a highly recommended destination in Santa Barbara.
Excellent service from valet, hostesst, waiters and wait staff. Lovely setting.
September 2026
Fantastic staff, from front office management to the pool team. I noticed some other guests are very rude toward staff. It is unfortunate because you have such a lovely team and hotel. Keep it going! Thanks, Tim
September 2026
Fantastic get away for those special or just fun activities and weddings.