Budget Car Rental
Car RentalHours:
500 James Fowler Rd, Santa Barbara CA 93117 Hours
About Budget Car Rental
Budget Car Rental offers a convenient and straightforward rental experience, with easy booking, pick-up, and drop-off processes. Customers appreciate the friendly service and the availability of vehicles as advertised, often in good working order, making it easy to enjoy their weekend trips or airport pickups. The staff, especially a team member named Doug, is recognized for exceptional customer service and sincerity, which encourages repeat business and strong recommendations. However, some customers have faced issues with extra charges, such as a fuel service fee added after filling up at a nearby station, which was not refunded despite assurances. Additionally, there is concern about a $5 fee for the Frequent Travel Program, which some find questionable. Overall, Budget Car Rental is favored for its value and ease, but customers advise checking receipts carefully to avoid unexpected fees. The location at SBA is particularly recommended for its service and reliability.
Most Recent Reviews
May 2026
Even though we were in a tough spot with a broken rental and all other cars were taken, Joseph was incredibly helpful and patient with us and helped us get where we needed to be. Excellent customer service at this location. Thanks again, Joseph!
April 2026
Whitney and Alicia at Santa Barbara were So Nice! The process was quick, courteous and with great smiles and clean nice cars! Thank you!
April 2026
Joseph was very helpful, kind and considerate. The process went very smoothly and the car is pristine! Thank you Budget! 😊
More Comments(193)
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