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“Kat Miceli was our Rental Management Assistant, and she made our experience as smooth as possible given the lack of an Executive Elite Aisle to choose our vehicle from at this location. Thank you, Kat!”
“I’m a regular here and always choose this Avis location because they consistently take great care of me. Sue, Paula, and Marcos are awesome and always go above and beyond to help out and make everything easy. Great people, great service, and definitely the reason I keep coming back.”
“Had a fantastic experience with Enterprise Rental. The staff was friendly, professional, and super efficient. The car was spotless, ran perfectly, and pick-up and drop-off were quick and easy. I’d gladly rent from them again.”
“I just turned in my rental and wanted to sing a praise for the staff, especially Sue, who was extremely helpful over numerous phone calls and made good on my many requests! Extremely pleasant experience, will be coming back for all my car rental needs in Santa Barbara.”
“I really appreciated getting upgraded to a better vehicle when the one I reserved wasn't available. I also appreciated not getting a hard sell for extra insurance or a tank of gas. My preference was respected and there was no pressure. I also enjoyed the quick checkout and fully digital process with no paperwork. Drop off was also the fastest I'd ever experienced. The price was right, so I will always use Alamo whenever possible.”
“Thank you Beverly for helping us in a stressful time. A+ customer service when our day was not going our way. Thank you for making our Babymoon travel a little easier”
“Having been an avid rider during my youth and early adulthood. I can't describe how amazing MTD is compared to other bus services in other cities and states. It's not perfect but will get you from point A to point B.”
“I always rent from this Avis location, and I’ve consistently had a great experience. I especially want to recognize Tahmina and Joseph for always being so kind, helpful, and professional. They make the rental process smooth and easy, and their customer service really stands out.
I genuinely prefer renting from this location because of the great service I receive every time. Tahmina and Joseph are both amazing and deserve to be recognized for the way they treat their customers. Thank you for always making my experience a great one!”
7AM - 6PM
500 James Fowler Rd, Santa Barbara
Car Rental
“I picked up a rental car from Dollar at LAX on 12/25. While driving north on 101, the next day, I was almost hit by another vehicle drifting into my traffic lane. I hit the horn and found out it wasn't working! The closet Dollar was located at the Santa Barbara airport. I was met by Connie, at the Dollar counter. What a wonderful young lady. She would be an asset to Dollar if they had her train other reps in regards to customer service. She was empathetic, apologetic, and went over and above to help me fill out a required form which was impossible for me to read on one of her many phones. She worked fast to get me in a new car and on my way again. Her kind and friendly service was greatly appreciated!”
“Even though we were in a tough spot with a broken rental and all other cars were taken, Joseph was incredibly helpful and patient with us and helped us get where we needed to be. Excellent customer service at this location. Thanks again, Joseph!”
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“Staff receptive and friendly. It’s helpful that I can call and speak to someone on site. That they can pick you up from the nearby Amtrak train station is huge and they’ve been very accommodating the two times I’ve rented from them this year. It’s the closest rental car company to the Santa Barbara train station and is also an easy walk if luggage is not an issue.
All of these reasons makes them my first choice for renting in Santa Barbara.”