CVS Pharmacy is a well-known pharmacy chain, and this particular location has a mix of reviews. While the store itself is generally clean and organized, the pharmacy department often faces challenges with long wait times, sometimes exceeding 30 minutes, even on regular days. Customers have noted that the pharmacy seems understaffed, making it difficult for the available pharmacy technicians to keep up with the high demand. Despite the busy nature of the pharmacy, the staff is described as knowledgeable and putting in a lot of effort to assist customers. One customer had a particularly positive experience, praising a pharmacist named Kerim for his outstanding bedside manner, empathy, and diligence in resolving a computer glitch that was causing issues with the customer's medication. This customer felt cared for and valued, and appreciated Kerim's willingness to investigate and find a solution. Overall, the reviews for this CVS location are mixed. While the store itself is generally well-maintained, the pharmacy department struggles with staffing and long wait times, which can be frustrating for customers. However, the pharmacy staff is often praised for their knowledge and dedication to helping customers, even in challenging situations.
Pharmacy at 3939 State St is incompetent .Doesn't have prescriptions ready when they say ,doesn't offer consult when indicated and doesn't know correct insurance coverage.
February 2024
Jason is the most rude retail store manager I have ever met. I tried to report a pharmacy issue to him, and he gave me the most rude answer I have ever heard.
October 2023
great huge selection ,pharmacy medication pick up very busy . customer service great too.
