This Rite Aid location is noted for its friendly, courteous and knowledgeable staff who are often described as helpful and professional. The store offers a good stock and selection of products, with good deals and a great location. The pharmacy receives particular praise for going above and beyond to assist customers, including finding substantial discounts for medications. The store has undergone a major remodel and is often less busy than competitors, allowing for quicker service, as experienced by customers who walked in and received flu shots without any wait. However, some feedback indicates room for improvement in consistently stocking more items. There was also an isolated incident where a pharmacy staff member's loud personal phone conversation at the counter was found to be distracting and unprofessional, despite the individual otherwise being very nice. Historically, some customers experienced issues with insurance coverage for prescriptions, leading them to use other pharmacies, though the apparent ease of service and lack of crowds is now drawing some back. The management has shown flexibility, such as approving a half-price item when a promotion could not be fully fulfilled.