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August 2024 by Chris Burke
The passport lady was most welcoming, efficient, professional, friendly and offerred insight above and beyond
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August 2024 by The Seven Bridges Group TSBG Sports & Entertainment
Ii came to this location on July 5th. I didn’t have an appointment but the lady took me in anyway. She was accommodating and cordial. I didn’t pay for expedited service but I received my new passport by July 20th and accompanying documents a little less than two weeks later.
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August 2024 by Sebastian Luna
if you guys are looking for a post office to get a passport application to mistreat you and racially profile you , feel free to visit the sanara Barbara post office , old lady is good and a perfect person for that ! thank you
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June 2024 by Andi Gee
nicest and most conscientious staff. Someone found my wallet and my address for POB was in it. They could have refused but when someone walked in to return it the staff simply put in my mail box. They could have refuses it so grateful they did not.
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May 2024 by Julio Ricon Delgado
I have been calling for several days and no answer. Horrible customer service.
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March 2024 by Sanita Wilhelm-Martiny
. While the services rendered were as expected, I felt the need to address the customer service experience. Unfortunately, the staff on duty appeared to be quite unfriendly, giving the impression that customers' presence was a bother to them. This was disheartening, as USPS is typically known for its reliable service and community presence.I believe customer service is a crucial aspect of any business, and a welcoming attitude can make a significant difference in customer satisfaction. I hope this feedback will be taken constructively and will encourage a more positive interaction between your staff and customers in the future.
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March 2024 by Maya Smestad
i had an appointment to get my passport renewed and i got there ten minutes early. the guy never called my name and i waited there for almost an hour. at 4:45 he comes out and says he has “1 appointment at 5:15, so he could take a walk in, and everyone else had to go home.” i tried to talk to him and explain i had an appointment and he shut the door on my face. lmfao. what a joke.
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March 2024 by Cerin P
They lost our four separate passport applications for over two months. Now they’ve lost my tax return as well (still lost after a month). All of these documents were handed directly to a worker in the post office. The tracking number for the tax return shows it hasn’t gone anywhere at all in 22 days. I assume they’ll blame the storm, but this mail should have been delivered weeks before the storm even started.
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December 2023 by Serenity Barney
refuses to answer their phone like actually refuses. will not answer no matter how many time you callhow long it rings. legitimately pointless to list your phone number if youre going to ignore every call. if i could put zero i would
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September 2023 by Desperado Deluxe
Boycott and sue Santa Barbara county
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September 2023 by kitti
Great staff. That matters
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September 2023 by Maryna I
I appreciate all help with passport documents!
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August 2023 by spadesshadow
Really unprofessional people who seem to either be overworked or just do not care about their job. Online says they have walk ins for passports but they really do not. I was told to go elsewhere like slo.
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August 2023 by J H.
Woman working at the counter 8/9 12-00 pm undermines customers. Wouldn't recommend. I've shipped over 500 packages and do not need to be explained how shipping process works and that I should buy a scale to weigh my packed because 'they're not that expensive and available on amazon'
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May 2023 by Ana Morales
Bad customer service, treat their customers like trash, can’t even ask a question cuz then they respond with attitude! Do not recommend this place!! Will not be coming back here again!
