Hertz Car Sales Santa Clara is known for offering a friendly and no-pressure environment for buying used cars. Customers can choose from a wide selection of Hertz Certified used cars, trucks, EVs, and SUVs at no-haggle, competitive prices. The dealership emphasizes affordability and quality, with all vehicles backed by a powertrain warranty and optional protection plans to ensure peace of mind. Additional services include home delivery and a buy-back guarantee, aimed at making the process convenient and satisfying for customers. While most reviews highlight positive experiences, such as helpful staff, smooth and efficient buying processes, and good prices, some customers mention challenges like long wait times and delays. For instance, customers faced extended waits for test drives and vehicle readiness, which resulted in extra costs and frustration. Despite these issues, many appreciate the assistance of staff members who are friendly, patient, and honest, and some praise the dealership for their responsiveness and willingness to resolve problems, such as touch-up work on vehicles that was handled professionally by Julian Hernandez at J&J Auto Repair. Overall, Hertz Car Sales Santa Clara provides a straightforward, efficient way to purchase a quality used vehicle, with a focus on good customer service and competitive prices. The dealership’s offerings, combined with flexible financing options and additional protections, aim to make the car buying experience simple and satisfying.
Great people to work with, car however was sold "as is" missing any charging equipment.
July 2024
top notch service all around! its like express car buying from start to finish only took 2 hours shout out to Allan Cerdena and Marco Riko you guys are the best! Made the car buying experience a breeze and seamless!! thanks alot for your kindness and making the car buying so effecient!
July 2024
As a first time buyer Allen and his team made buying the car very easy and quickly as possible too. 100% recommend this place great pricing and awesome people.
