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“Dante is the best! He's been very patient and helpful while I was choosing a proposal ring, explained everything in detail and helped me make a choice my fianceé loved so I'm very grateful.”
“Excellent experience! Found a beautiful necklace at the Valley Fair location. Larry was incredibly attentive and provided all of the information I needed. Highly recommend!”
“Amazing experience! Short process and very friendly!
Jay and chinmay were super helpful with the custom designs and worked with EVRYTHING I asked for! Prices and quality were second to none and eveything worked out smoothly! Very happy with it!”
“Excellent customer service both in store and over the phone with Lydia my sales rep and John who got my wrist measurements perfect.
Lydia went above and beyond in getting to know me to match and narrow down the right watch for me while answering all my newcomer questions. From the moment I walked in the first time I felt welcomed and comfortable. Cheers.”
“Their battery replacement service is fast and inexpensive.
This Mercedes watch battery chage fee is $87.39 with gasket.
This Gucci battery change and repair fee is $297.68.
Parts $145
Labor $65
Battery $59
And Tax something”
“Michel was so helpful he helped me pick out a lot of great jewelry and I’m really satisfied with my purchase! He was so attentive and you can tell he has a lot of knowledge with jewelry!”
“I just wanted to take a moment to thank Zara and Masi for an incredible experience. From the moment we walked in, we were warmly welcomed with friendly smiles. Throughout the entire visit, they truly acted as outstanding ambassadors of the Panerai brand. Their professionalism, knowledge, and genuine hospitality made the experience memorable. Highly recommend!”
“Love this place! Great service, excellent selection of everything needed for phones, plus fashion jewelry, glasses, caps, clothing, hats & wigs! BUT ladies you MUST check out the bling Sanitizer Spray Pens! Various colors & so pretty! Never before seen anywhere & super affordable!”
“So pleased to have discovered CH Premiere Jewelers! Mia was beyond helpful in working with me, long distance, to procure my new Chanel timepiece. So kind and professional. I look forward to my next transaction with CH Premiere Jewelers!”
“Have had several pieces of jewelry repaired and they did an outstanding job. Have also purchased several pieces and have been complimented on the quality of stones and craftsmanship.”
9:30AM - 5PM
1998 Homestead Rd # 109, Santa Clara
Jewelry Stores
“Phenomenal service! My gold chain necklace was repaired within a matter of minutes. The necklace was cleaned and the repair was flawless. Mr.Brasil was very welcoming and knowledgeable about his work.”
“Had a great experience here! I've been shopping for a gold bracelet and Kathe K. helped me out with finding & choosing the bracelet that I want. She answered my questions everything from style, durability, and sizing. She was not pushy about it and provided a relaxed yet very informative visit for me. And because of that I will definitely be purchasing from Na Hoku.”
“Steven was very helpful to us and convinced us to shop here for my wife’s nose ring. They took care of the re-piercing and putting it in. Full end-to-end service and super nice and friendly staff! Great experience here and my wife loves her new nose ring. Highly recommend this place and location.”
“The store manager JJ was so wonderful! My daughter and I got our ears pierced. The whole process was quick and very reasonably priced. Our ears are healing quick! JJ is a piercing pro! Thank you!”
“I just want to
Highlight the customer service at the valley fair store! I travel and shop a lot but valley fair team is truly the most exquisite one! The young ladies are so friendly, kind and they always go above and beyond to meet my needs! I feel
Like visiting a sweet friend when entering the store. Thank you team .., I’ll fly all over but will always come back to San Jose to shop at your store! The most spectacular service, I’m
Very grateful for you all! Love Denise”
“I bought some earrings at a different location and after a few times of wear one of the earrings would no longer close. I came into this location and they fixed the earring but told me they would exchange anyways, no hesitation. Hopefully this pair does not have the same issue. The sales rep at the other location I went to was also so wonderful while I was shopping.
DY has beautiful jewelry and 5 star customer service.”
“I've been with this company since it opened in the early 1990's. I LoVe them all.?????? AS LONG AS I'VE BEEN WITH this company, when it first opened, there were a couple items of mine I couldn't get too. And the BRACELET I BOUGHT HERE, WERE HELD BACK. BROKE my heart. I broke DOWN AN WAS CRYING, I COULDN'T BELIEVE IT, STILL TO THIS DAY IT HURTS TO THIS DAY. So, going from five ⭐⭐⭐⭐⭐. I'm dropping it to a whooping one ⭐”
“It was a wonderful experience from start to finish. Cartier truly provides exceptional customer service. We were offered champagne, chocolates, and water, which made us feel welcomed and valued throughout our visit.
What impressed me the most was that we arrived around 8:40 PM, only 20 minutes before the store's 9:00 PM closing time, yet no one rushed us.
A special thank you to Maggie. She was incredibly kind, professional, and accommodating. Maggie patiently continued helping us with our ring and belt purchases and made sure we had a great experience. Even though the store was close to closing, I asked if my two rings, bracelets, and necklace could be cleaned. Maggie could have easily asked me to come back another day, but instead she graciously took care of everything without hesitation.
Her dedication to customer service went above and beyond my expectations. Maggie made us feel genuinely appreciated, and her kindness is the reason this visit was so memorable. Cartier is fortunate to have someone like her representing the brand.
Thank you, Maggie, for your outstanding service. We look forward to returning again.”
“I visited Fast Fix Jewelry at Valley Fair Shopping Center in San Jose on Friday, June 19, 2026, to have my wife’s Tag Heuer watch repaired because it had stopped running after a long period of inactivity.
From the moment we arrived, both the owner and the young lady at the front desk were friendly, welcoming, and professional. They quickly inspected the watch, provided an honest assessment, and explained that it only needed a new battery and an adjustment to the bracelet to better fit my wife’s wrist.
I truly appreciated their honesty, reasonable pricing, and genuine respect for their customers. Instead of suggesting unnecessary repairs, they recommended exactly what was needed, which speaks highly of their integrity and professionalism.
The repair work was completed quickly and expertly, with a wait time of less than 30 minutes. The watch is now running perfectly, and the bracelet fits comfortably.
During our visit, we also learned that they provide jewelry repair services. My wife has a few pieces of jewelry that need repairs, and after this positive experience, we will definitely bring them here. It is reassuring to find a business that combines excellent craftsmanship with honest customer service.
I highly recommend Fast Fix Jewelry for anyone looking for reliable watch and jewelry repair services. Excellent customer service, fair prices, honest advice, and fast professional workmanship. Thank you for a wonderful experience!
In today’s world, finding honest businesses that truly care about their customers is becoming rare. Fast Fix Jewelry earned my trust, and I will definitely return for future jewelry and watch services.”
“A very friend Japanese salesperson (I think she’s Japanese from her beautiful makeup and hair 😊) was helping me with tips on cleaning my sterling silver heart charm. Thank you for your help, kindness and friendliness even though I didn’t purchase any items. I’ll always remember your smile!!”
“i think her name was riya but she was super helpful to me and ma boy naveen and she helped us get tuff jewlery for our friends for christmas and she was hella nice to us asking us questions and stuff so W riya ty”
“Love this store and the staff. Always welcoming even if I have my hair in a bun and yoga pants..I am a mom so that's sometimes my unifom...lol.
I have a beautiful evil eye necklace and the rectangle sunglasses and a pair of earrings. For back to school we all got pens, my 15 year old football player son loves this store. He has a pens and this jeweled troll clip. My daughter 14yr has the lady bug earrings and matching necklace. We are a Swarovski family. Beautiful items and price to match. The staff is easy to talk to when I mention my budget....I am a mom so I budget everything. Its nice to be treated good when spending Money. Emily that works there is our go to and favorite. Need something she is the go to.
Its just werid that some people had a bad experience here. Its our first stop in the mall even of we dont purchase we go to get some inspiration without pressure.”
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“I had an excellent experience at Valliani Jewelry. Lynette and Ranielle provided outstanding customer service they were knowledgeable, patient, and genuinely helpful throughout the entire process. They took the time to answer all my questions and made everything smooth and easy. I truly appreciate their professionalism and kindness. Highly recommended!”