Watches in Santa Clara, CA

“I want to give a big thank you to Faisal for helping us find the perfect ring and making the experience so easy. I also want to thank Zoya for going above and beyond to make sure we were able to get the ring the very next day and for helping us keep the discount that was originally promised to us. We really appreciate the excellent customer service and all the help from both of them. Highly recommend!”

“My wife and I had an extraordinary experience at the Rolex Boutique, San Jose.

Jose Perez provided an exceptional service, securing the watch I had been eager to acquire. Recently my wife and I celebrated our 17th wedding anniversary. Finally acquiring the GMT Master Two was a dream come true. Jose’s efforts made it possible, and the timing was impeccable. This perfectly complemented the two-tone green dial watch that my wife wears, which I purchased for her last year during our 16th anniversary. This marks our third watch purchased from the boutique in the past year. What made the moment even more special was sharing it with my wife and daughter when they presented the watch along with champagne. It was a truly an unforgettable experience for our family. Jose’s dedication made the entire experience outstanding from start to finish. I am extremely satisfied with the watch and highly appreciate Jose’s service. I wholeheartedly recommend Rolex Boutique San Jose and J, Licht & Sons. Once again thank you for making our day special!”

“Amazing experience! Short process and very friendly!
Jay and chinmay were super helpful with the custom designs and worked with EVRYTHING I asked for! Prices and quality were second to none and eveything worked out smoothly! Very happy with it!”

“Skylar was an excellent salesperson and was very thorough with her explanation of the different watch models and features. Additionally, when I decided to purchase she was very careful to explain everything as far as warranty and service. Great experience!”

“Went in bummed about some scratches I had on my watch and George helped me out right away. He buffed out the scratches on the watch face and buffed the band also which I didn’t ask for him to do. Service was above and beyond.”

“I came in to get my watch resized and it was done in minutes. I ended up having to adjust the resizing which was done quickly. All for the reasonable price of $25.”

“I just wanted to take a moment to thank Zara and Masi for an incredible experience. From the moment we walked in, we were warmly welcomed with friendly smiles. Throughout the entire visit, they truly acted as outstanding ambassadors of the Panerai brand. Their professionalism, knowledge, and genuine hospitality made the experience memorable. Highly recommend!”

“We had such a wonderful experience at Zales purchasing a beautiful tennis bracelet with Joselyn! She was absolutely amazing—friendly, knowledgeable, patient, and so helpful throughout the entire process. We never felt rushed or pressured, and she truly went above and beyond to help us find the perfect bracelet.

The customer service was exceptional from start to finish. A huge thank you to Joselyn, Larry, and Kayla for making our experience and purchase feel so special. We absolutely love the bracelet and will definitely be back! 💎❤”

“I've been with this company since it opened in the early 1990's. I LoVe them all.?????? AS LONG AS I'VE BEEN WITH this company, when it first opened, there were a couple items of mine I couldn't get too. And the BRACELET I BOUGHT HERE, WERE HELD BACK. BROKE my heart. I broke DOWN AN WAS CRYING, I COULDN'T BELIEVE IT, STILL TO THIS DAY IT HURTS TO THIS DAY. So, going from five ⭐⭐⭐⭐⭐. I'm dropping it to a whooping one ⭐”

“So pleased to have discovered CH Premiere Jewelers! Mia was beyond helpful in working with me, long distance, to procure my new Chanel timepiece. So kind and professional. I look forward to my next transaction with CH Premiere Jewelers!”

“Had a great experience here! I've been shopping for a gold bracelet and Kathe K. helped me out with finding & choosing the bracelet that I want. She answered my questions everything from style, durability, and sizing. She was not pushy about it and provided a relaxed yet very informative visit for me. And because of that I will definitely be purchasing from Na Hoku.”

“I bought some earrings at a different location and after a few times of wear one of the earrings would no longer close. I came into this location and they fixed the earring but told me they would exchange anyways, no hesitation. Hopefully this pair does not have the same issue. The sales rep at the other location I went to was also so wonderful while I was shopping.

DY has beautiful jewelry and 5 star customer service.”

“I visited the Montblanc store for the second time and had another great experience. The staff was welcoming, and Roxanne was very helpful in guiding us to the right option with patience and knowledge. The quality of their products truly stands out, and you can feel the craftsmanship right away. Definitely worth it and highly recommended.”

“It was a wonderful experience from start to finish. Cartier truly provides exceptional customer service. We were offered champagne, chocolates, and water, which made us feel welcomed and valued throughout our visit.
What impressed me the most was that we arrived around 8:40 PM, only 20 minutes before the store's 9:00 PM closing time, yet no one rushed us.

A special thank you to Maggie. She was incredibly kind, professional, and accommodating. Maggie patiently continued helping us with our ring and belt purchases and made sure we had a great experience. Even though the store was close to closing, I asked if my two rings, bracelets, and necklace could be cleaned. Maggie could have easily asked me to come back another day, but instead she graciously took care of everything without hesitation.
Her dedication to customer service went above and beyond my expectations. Maggie made us feel genuinely appreciated, and her kindness is the reason this visit was so memorable. Cartier is fortunate to have someone like her representing the brand.

Thank you, Maggie, for your outstanding service. We look forward to returning again.”

“Joy is honestly the most professional and helpful client advisor I’ve ever had. If you visit this Tiffany location, pls pls ask for Joy! She mentioned that sometimes people think she looks a little intimidating at first, but I promise she is the SWEETEST ❤

I’ve had two wonderful shopping experiences with her. The first time, I was looking for a bracelet in a very specific size that had been sold out everywhere for a long time. I had asked several other sales associates and was always told they couldn’t find it, but Joy somehow managed to order the exact size for me! She even checked to make sure that the piece was brand new and had never been used as a display item. I really appreciated how much care she put into such a small detail.

Joy is also incredibly knowledgeable about Tiffany’s products and history. The second time, I was looking for a key ring with a very specific design and size in mind. Since key rings aren’t exactly the most popular category, I honestly wasn’t expecting to get much help. But without Joy, I definitely wouldn’t have found the piece I wanted.
The key ring that looked perfect from the photos online turned out to be much smaller than I expected in person. Luckily, Joy had prepared another option for me as well. From the website photos, I never would have considered that one because it didn’t look like what I wanted at all, but when I saw it in person, it turned out to be exactly the size I was looking for!

She really listens to what you want, knows the products incredibly well, and genuinely puts effort into helping you find the right piece rather than just trying to make a sale. Highly, highly recommend her! 💙”

“Love this store and the staff. Always welcoming even if I have my hair in a bun and yoga pants..I am a mom so that's sometimes my unifom...lol.
I have a beautiful evil eye necklace and the rectangle sunglasses and a pair of earrings. For back to school we all got pens, my 15 year old football player son loves this store. He has a pens and this jeweled troll clip. My daughter 14yr has the lady bug earrings and matching necklace. We are a Swarovski family. Beautiful items and price to match. The staff is easy to talk to when I mention my budget....I am a mom so I budget everything. Its nice to be treated good when spending Money. Emily that works there is our go to and favorite. Need something she is the go to.
Its just werid that some people had a bad experience here. Its our first stop in the mall even of we dont purchase we go to get some inspiration without pressure.”