M & S Collision in Santa Clara is highly praised for its exceptional service and quality workmanship. Customers consistently highlight their honesty, skill, and use of original parts to restore vehicles to a like-new condition. The team, including staff members like Tony, Chuck, Gio, and Todd, is known for being professional, knowledgeable, and reliable. They handle insurance processes smoothly, often working directly with insurance providers to ensure proper coverage and repairs. Customers appreciate how the shop keeps them updated throughout the repair process and delivers results on time, often exceeding expectations. The quality of work is outstanding, with many reviews mentioning that their cars look better than before the accident, even "brand new." The staff also goes above and beyond by cleaning vehicles inside and out, and by working within customers’ budgets. M & S Collision has successfully repaired cars damaged in accidents, theft, or hit-and-runs, making the repair process painless and stress-free for clients. The shop’s commitment to honest service, attention to detail, and customer satisfaction makes it a top choice for vehicle body work and repairs in the area.
They have problems answering phone calls, so grab someone's personal phone as soon as you can.
Otherwise their repair process, knowledge and communication is really good.
January 2025
Excellent service on replacing the driver side mirror. I got a quote quickly and the price is fair. Stopped by and got the mirror fixed. Definitely recommend this place!
November 2022
Friendly staff!! Work done to my car way perfect. Very satisfied with the work.
