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March 2024 by S h.
Come here if you want to return something. The sales associate delighted in the fact that my return was over 30 days and could not be happier about Macy's 30 day return policy. It was only 36 days. It's ok . Next time I'll just swap out for a different size in the dressing room. Ha ha
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March 2024 by Lily S.
TOY R US REVIEW: Sadly all Toys R Us stores are now located within a section of a Macys store. There's a Toys R Us section within the women & children's Macys at Valley Fair mall. It is located on the lower level. Obviously it's not as large as the Toys R Us stores of the past, but there is still a good selection of toys for all ages. They have all the name brands, like Legos, Hot Wheels, Barbies, etc. There weren't very many people around, so I pretty much had the store to myself. The sections were organized and neat. My only complaint is that not every item had prices marked on them. There is 1 price scanner at the very back corner of the store. Most of the prices were fair, but not as competitive as Amazon or Target.
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February 2024 by Jennifer C.
I bought a sand and stone shirt from Macys earlier today. The lady working here, was able to brin down the price more than what it was already listed at. I feel the customer service was good, everyone was super helpful during the visit to the store
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February 2024 by Hiba Rajab
It is nice place to buy every you need, but unfortunately now they don't have enough people to help, check out or even put the stuff in the correct place so you can find it.Also I gave them 3 stars because they changed their returns policy instead of 6 months or 3 months now it is 30 days, which is usually really hard to make because of the busy life.We need you to open another Branch in different area so it will be easier to buy and return without waiting for 1 hour some time to check out or return.
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February 2024 by Christie Entac
Customer service in women's shoe department lacks service! There was only one cashier and no sales associates on the floor. The cashier was extremely rude and lazy. Or maybe she was just irritable because she was burnt out from being the only cashier/sales associate that evening. Anyway, I felt rushed because the store was closing in 5 min so I didn't really get a feel for the shoe. I bought a size 8, should have bought a 7.5, might return it but I'm not sure it they still have these in stock.
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February 2024 by Nick G
This Macy’s is by far the best one! They have a much larger selection than Oakridge malls Macys! They have a much selection on every single department and they have the men’s and women’s macys split on each and of the mall which is great so it always allows for more variety! The employees are decent. I dealt with a Persian guy in the baby section and he gave me a story of how he couldn’t put a few things on hold. Aside from that everything is pretty good!
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February 2024 by Nick G.
This Macy's is by far the best one! They have a much larger selection than Oakridge malls Macys! They have a much selection on every single department and they have the men's and women's macys split on each and of the mall which is great so it always allows for more variety! The employees are decent. I dealt with a Persian guy in the baby section and he gave me a story of how he couldn't put a few things on hold. Aside from that everything is pretty good!
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February 2024 by Irma Garcia
Assorted and super large
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February 2024 by Brandon Snyder
Always good stuff at Macy's
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February 2024 by Levent
Great Macy's location.
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February 2024 by Shikib Mehri
nice Macy's
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February 2024 by Deepti Kansal
Now a days Macy's doesn't carry new styles. The collection is getting worse.
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February 2024 by Vishal Surana
Over the period, quality and options are going down
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January 2024 by Jean Valentine
Long lines and limited staff, but an excellent return policy.
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January 2024 by Shreedhar Kodate
It was a good shopping experience for men and the staff were helpful. The women's section was unorganized and difficult to navigate to quality products.