Macy's is an iconic department store offering a first class selection of top fashion brands, housewares, gifts, and furniture. The store provides a wide variety of shoes, clothing, and items like bedding, with lots of sales and good bargains throughout. Customers appreciate the ability to see, try on, and touch products before buying, leading to satisfaction. The sales staff are noted as very helpful, patient, friendly, and fun, often providing excellent service even while handling multiple tasks. However, the location needs organization, as it can be hard to find items with all the sizes and styles mixed together. Some product selections, like watches, may be limited to certain styles. Overall, the experience is often wonderful, leaving customers happy and eager to return.
Dyan from the men department is excellent she super helpful and understanding She is on top of things and quick Much respect for her and hopefully Company promote her for top management position because she cares about customers.
March 2026
Sebastian and Jose at the finish line in the men section at the valley fair mall in San Jose were very helpful, professional and efficient! I highly recommend getting some shoes at this location
February 2026
I went to Macys to find a dress for a very special occasion and denisse and her manager were very helpful. I didn’t find my size but they were able to find the right size on line and shipped the dress to my house. I can’t thank them enough, my shopping experience was excellent. Highly recommend this Macys.
