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July 2023 by Youchun Ni
Took my mother to get the COVID vaccine. Pharmacist Johnson was super friendly.
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May 2023 by Eddie B
Thrifty ice cream is the best. Well ,maybe because it is old school to go back in time and still enjoy your childhood memories . Gotta luv the kid in me. Rainbow sherbert & Rocky Road. As always, post wherever you end up, even at Thrifty.
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February 2023 by Jen Wheelock
After searching 4 different places looking for any version of Children’s Motrin I finally found it! Store Associate was helpful and kind.
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February 2023 by John Howell
A no-fuss, no-muss pharmacy that is proactive with filling prescriptions, and a one-stop shop for both COVID and influenza vaccinations.
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January 2023 by Mark Gerow
Pharmacy staff rude, unpleasant, and make getting medicine difficult. Will never go to a Rite Aid again, much less for prescriptions.
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November 2022 by Brian Frawley
Why I can't make an appointment over the phone for a flu and covid booster. I drive a long way and have my prescriptions sent here but if I can't make appointment over phone my business will move elsewhere
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October 2022 by Vivi B.
I like this store, customer service always is wonderful!. Sometimes I found very good deals. Pharmacists are very helpful and kind even so most of the time are very busy.I like shopping at this store is like a toy store, I love what they have and I like to check out what new things they have.
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October 2022 by Neal G
Had an appointment to get flu shot. Two people behind the counter... was ignored for sometime ... when finally acknowledged... I was told to step to another window. Received same treatment from the 2nd person. Then told I could not get my flu shot unless I paid $50 even though they are advertising free flu shots. Very poor customer service!!!
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October 2022 by Alfie Who
Clean store and the cashier, by his lonely self, handled two checkout terminals efficiently.
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August 2022 by Roxane Rauta
Best pharmacy I have ever used. Fast efficient and has my meds ready for pick up almost as soon as they are transmitted. I had a terrible experience with 2 different Rite Aides, Antioch and Shasta Lake, when I lived there. Every month in Antioch my medicine was never allowed to be picked up until the day it was due and then they never had it ready I ALWAYS had to callor go in and ask to get it filled. I almost always had to go in because they would rarely answer the phone and and then there was always at least 45 minute wait once you finally got them to fill the medicine. And Shasta Lake took 2-4 hours to get your meds filled if you went in with a prescription. It was awful! I was worried to go to another Rite Aid, but this Rite Aid pharmacy has exceeded my expectations!
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August 2022 by Elena Pavlova
My go-to pharmacy, the location is great. The wait time is very reasonable and the place is always really clear. I left Walgreens on El Camino for this location and it was the BEST decision. I like how friendly the staff is as well.
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April 2022 by Walrus
Got the booster here. Fast and friendly pharmacist and staff.
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April 2022 by Jade T.
Considering it's a Rite-Aid, it's one of the most pleasant organized ones I've ever remembered visiting. And I haven't been to one in a decade at least. Getting the COVID vaccination appointment here turned out to be a godsend during the mad crush that unfolded when availability opened last year. I was low-key upset my own HMO couldn't book me in unless I was willing to head to inconvenient or scary parts of CA. But Rite-Aid saved the day yeaay. Rewarded myself for getting vaccinated:. ice cream time. Now.. I very rarely eat that anymore, but it had been like eons since having any, and this being a weird time in existence and I could keel over and die for any reason plus I didn't know if I'd ever be returning to a Rite-Aid....... Yes I make excuses for having ice cream. Thrifty ice cream still exists (double yeaay) so they had a counter here with of course the sweet sweet unique cylindrical scooping gadget. I chose a scoop each of the Black Cherry and the Pistachio, which looked and tasted great, especially the Pistachio, wonderfully chock full of nuts. Don't know about other locations but this Rite-Aid in Santa Clara is great, from layout to staff, I couldn't have wished for a nicer experience in a stressful time. The drugstore company has been struggling for a while, but I honestly hope it survives so everyone can still enjoy the quality, fun and nostalgia of Thrifty ice cream.
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March 2022 by Sonya Harrell
The fridge for soda and milk hasn't worked in weeks. But what got me upset is asked to pay for Oreo cookies in full .. that my EBT wouldn't cover it..mind you my balance was close to 200.00 so had to be error..Kathy and Tina were so unhelpful and RUDE. Tina is more interested in being on her phone..she will go to get carts stand behind her huge white SUV and be on her phone for 10 to 15 min leaning against the carts.The manager is lazy has to sit in a chair at the register..the store in always dirty floors..alot of empty shelves.. and just a unwelcoming vibe.
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March 2022 by Lenore Sanborn de Asis
We switched from Walgreens to Rite Aid as our regular pharmacy a little over a year ago. While I wouldn't normally think to review a drug store, our experience warranted a review. We regularly picked up prescriptions at Walgreens for 15+ years. It was always slow (perhaps short-staffed?), the pharmacist was curt and seemed like she never recognized us. Since we switched to Rite Aid, we have been amazed with the difference! We didn't know what we were missing.After a few months of regularly picking up my family's prescriptions, most of the pharmacists recognize us on sight, greet us when they see us and are always helpful and answer whatever questions we might have.At Walgreens, we regularly had to wait 20-40 minutes for prescriptions and if we wanted a consultation about new medications, we usually had to wait an additional 20-40 minutes. Sometimes we need to wait at rite aid as well, but if we need a consultation, the pharmacist usually just talks to us right then. We have been so pleased with our experience!