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March 2024 by Omar Kubba
I've been a member of this storage facility for several years, and I can't praise it enough. The staff, particularly Lorna and Carly, have consistently gone above and beyond. Their dedication, professionalism, and friendly demeanor make every visit a pleasure. The facility is impeccably maintained, and the security measures provide peace of mind. It's not just a storage space; it feels like a community. I highly recommend it to anyone in need of reliable storage with exceptional service.
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March 2024 by Gina Zik
This is an update to my previous review."AVOID THIS COMPANY AT ANY COST"!!!!!!!I rented the storage unit in December 2023. However, JUST FOUR MONTH later, in February, I received notification from the storage company of a significant rent increase. When I initially leased the unit, there was a promotional offer advertised on their website, including the first month free and a subsequent monthly rate of $59. However, upon signing the lease, the monthly rate became $74. They added insurance (which I never was charged before when I rented storage in different storage companies) and taxes. Now, the rent is being increased to $100.This sudden and substantial increase, coupled with discrepancies between the advertised promotional terms and the actual agreement, and all other extremely upsetting experience is disheartening. It calls into question the transparency and integrity of the company's business practices. As tenants, we rely on clear communication and fair treatment from the management company. Such unexpected changes leave us feeling frustrated and powerless.
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March 2024 by Nohemi Subuyuj J.
They are the best!! Excellent spaces, excellent prices, excellent service and location. My things are safe and I feel safe. I recommend them 100% ??♥️
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February 2024 by Tara Taylor
I am so thankful for the agent at King Storage. They are so helpful and friendly and made my transition from one unit to another so easy.
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February 2024 by Robi Austin
Absolutely amazing service both Lorna and Carly were so helpful and nice. 10/10 will recommend solely based on them.
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January 2024 by Greg Watanabe
Very nice, well organized storage facility
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November 2023 by Rena Marie
Switched to a larger unit and it was easy and painless. Carly was absolutely amazing, sweet and professional. Thank you for all the staff for the continued professionalism.
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August 2023 by Richard Fadera
1st time visiting the place, we were greeted by Carly, the property manager. She answered all our questions and showed us the different units available. Very friendly, knowledgeable and helpful.The place is clean, well lit, air conditioned and well maintained. The hours you can access your storage unit is 7 days a week from 6a to 9p. Very convenient. Plus they have UHaul onsite. Easy rental and returns.After visiting Storage King, we checked out the other storage place nearby. We decided to go with Storage King mainly because of the staff.We definitely recommend Storage King for your short term or long term storage.
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July 2023 by Pwint Sett
We recently rented 2 units on different floors, at Storage King USA in Newhall. All the units, floors, buildings, and the whole area is so clean. There are also many carts there that we can use, to move our boxes, etc.Carly and Lorna are the best! They are so good at responding quickly to our emails and phone calls, on weekdays, as well as weekends! They're both extremely helpful, pleasant, and professional! In the past, we've rented storage units at other places, but this facility's the best.We needed to rent a U-haul truck recently, and it was so easy to rent it from Storage King USA. Pick up/drop off, were all done here.We had a great experience with renting our storage units, and the best part was the customer service and helpfulness from Carly and Lorna. Thank you so much for all your help!
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July 2023 by Juan Manuel Zermeño
First time storing here. The facilities are clean, easy to get to. Carly helped me, she was friendly, professional, she showed me the storage before I signed the contract and she explained everything to expect. I recommend this place for your storage needs.
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July 2023 by Chad nelson
I've been a renter sense day 1,Great environment, alwaysfriendly,helpful,an very kind..The staff are great lady & will answer any/all questions..
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June 2023 by Kimberly Reilly
We recently combined two separate storage units into one at this facility and also took advantage of their U-haul rentals. Everything about this place was great and we couldn’t be happier! The girls here were so helpful and I was impressed at how quickly they returned my calls, especially on a holiday weekend, when I had questions. The facility is nice, has great units and is just very clean… and providing those carts sure sped up the moving process!
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June 2023 by Freddy Ruiz
Right after COVID-19 started, I had to leave California in a hurry, and storage king was the most affordable and convenient storage facility. Now after two years in half I’m picking up my stuff and moving out without any problems. Storage king is a great place to leave your belongings; the storage units are safe and the staff is kind and amicable. I will recommend to a friend or use their storage again if I need to.
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June 2023 by Chantal Nunez
Clean and brand new storage. Staff is very helpful and the process is very organized. Price wise is very reasonable compared to others. Made my move feel pretty easy.
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May 2023 by Anne Royle
Carlie and Lorna are amazing! The facilities are well cared for and customer service is first rate!
