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“We needed to buy some portable air conditioners ASAP because our system broke down in 90 degree weather, and the team here was so prompt and helpful at every stage of the process! Micah helped track down our items, Vinnie helped load them into the vehicle, and when we had a few items we had to return, Stacey was very helpful throughout that process! Their positivity and helpfulness was exactly what we needed during a very stressful day!”
“Robert from hardware was extremely helpful in finding me the correct size anchor screws to install lights on my stucco. Thank you for making everything so smooth! He was able to peace together certain items saving me some money buying in bulk. Thank you so much, Robert!”
“5 stars for Benita who answered my Q and was very helpful and didnt brush me off. I appreciate her so much.
0 stars for calling and having to sift through the AI voice who didnt understand what I was asking about. It took forever to get to a real person and when I did, I was feeling annoyed and disgruntled.
Kudos to Benita for handling things and being professional. I was happier after talking to her even though what I wanted wasn't available.”
“Popped in here with my wife for a couple of things yesterday. Needed an attachment for garden hose which we couldn’t find, so asked for help. Unfortunately, the young gentleman we asked was on his first day at the store but he immediately got someone else to help. We showed a picture of what we needed to the lady that came to help and she knew instantly what it was called and where to locate it!!
I’m sorry I cannot remember her name but if Home Depot reads these, she would be a loss to the company if she left.
Excellent, excellent customer service.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Home Depot has employees with no knowledge of costumer service,any knowledge of how to help a costumer with any ?Costumer would need to be attended by any employee.”