This O'Reilly Auto Parts store in Santa Clarita offers parts, tools, and accessories along with services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. The location also resurfaces brake rotors and drums and has a free Loaner Tool program. Customer reviews highlight consistently great and friendly customer service. Staff members are described as helpful, efficient, honest, and kind. They provide competent help during stressful situations, making the process easy for customers. Specific services praised include testing car batteries and alternators, diagnosing problems like a bad battery or low power steering fluid, and installing new parts like batteries right in the parking lot. The service is noted for being fast, allowing customers to be back on the road quickly. The overall experience leaves customers satisfied and thankful, with many stating they would return to this store.
Now that there is new management here, it has gotten much better. Its almost as if when management has a good relationship with employees, they are happier, and in return customers get way better service. Funny how that works. Sean and Jhon are super cool, they definitely changed my mind about this o'reilly's.
May 2024
I had some trouble with my car battery. Luckily Spencer greeted me when I walked in to the store. He was very helpful and efficient plus was able to help me check my car battery to see if It was good or not. He was honest about my options and I was satisfied with the service. 5 star! Give this guy a raise!!
November 2023
Can't complain went to the O'Reilly's for power steering fluid was really low cost check engine light to go on and now I filled it up and no check engine light what does advice for others check your fluids
