PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the great and informative customer service, with many noting the friendly and helpful staff. The store is clean and well-organized, making shopping easy and enjoyable. One reviewer highlighted a positive experience using their deep clean machine, praising the smooth process and quick assistance from employees. The grooming services received positive feedback for their friendly staff, though it was suggested that service descriptions could be improved. Customers also love the competitive prices and the variety of pets and supplies available. One family shared their joy in purchasing their daughter's first hamster, thanks to exceptional service from a knowledgeable employee. Additionally, the reward system is a nice perk for regular shoppers. Overall, PetSmart is highly recommended for anyone with pet care needs, providing a pleasant shopping experience and a wide range of products and services.
Placed an online order and it took me about 5 minutes to pick it up.. quick.
June 2026
Really nice pet store, great selections to choose from, tons of team apparel for pets, great team members, friendly, cheerful and very helpful employees. Wonderful customer service and overall, a nice atmosphere and experience.
May 2026
The store is always well stocked and clean. The staff is also always very nice. Kristyl was super helpful and patient today. She helped us set up the app and walked us through how to redeem rewards. Definitely my favorite pet store to go to in the area
